Montecito Post Acute Care & Rehabilitation

Google reviews

• B
  Bryanna Fitzpatrick a month ago

  This place is god awful. My grandmother was in there less than two weeks before her condition worsened and unfortunately passed away this weekend. Front office staff doesn’t answer the phones. And would rather be nosey and watch the flashing lights on the ambulances outside than answer the doorbell and buzz people in. The nursing staff are the most unresponsive and unhelpful people. My grandmother was constantly left in urine and feces because she is unable to walk and passing out food trays and playing on their damn phones were more important. Would take them over 30 plus minutes to answer when called for. And when she was having stomach pain. Nurse Olivia’s solutions was “ Umm I can give her a stool softener or call the doctor in the morning” Then when it comes to their medical transportation. They just leave patients. And because their front office staff is slow and don’t seem to know how to work a a damn phone. You can’t get a hold of them either. So a 78 year old woman was not only taken to her dialysis appointment covered in urine and feces because they failed to get her out of bed and let her use the bathroom. And failed to change her clothes. But they also left her stranded after her appointment. Me and several other family members had to figure out how to carry her and fit her wheel chair into cars. When we got her back to the facility and questioned them about where her transportation back was at. They couldn’t give an explanation. They just sat there looking stupid as usual.They were supposed to be providing physical therapy to get her walking again. Yet they left her in bed all day. Rarely checked on her. The facility itself is disgusting. There’s bugs. Always some kind of urine or other bodily fluids on floor when visiting. Nurses and front desk always on their phones or not able to be found in general. At any time, any of the elderly patients there who can’t walk, if they press that help button, are not getting the attention needed. They can fall

• R
  Rebeca Martin a month ago

  They do not get enough credit even though the comments on here say shorts staff doesn’t mean they don’t care they are also in the process of hiring more people there are a lot of patients here but since I’ve been hear they have been so good with me especially when I was at my lowest. I busted both my knees caps at trampoline place with my kids and the hospital had me pick what rehab facility and I picked this place cause it is close to my home and made it easier for me. Once I came here I had a rough week but they were so good with me I also have autism too. They want to see you thrive. Even my roomate feels bless being here so if you want to go to a rehab facility this is the one.

In the order Google returned them. Not verified by Caring Advisor.