Mosaic Gardens Memory Care at Scottsdale
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Open
4.3
27 reviews
Every day · Open 24 hours
Google reviews
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Dylan Buzzard 2 months ago
My family and I had such a wonderful experience with Mosaic Gardens Memory Care in Scottsdale, AZ. My grandmother lived there for a few months, and she truly loved the food, the staff, the community, and the wonderful neighbors. Most importantly, she was treated with so much kindness, respect, and genuine care, which meant the world to our family. I also want to give a special shoutout to AJ, the maintenance supervisor, who was always so helpful and awesome whenever I came by to visit. It’s people like AJ who really make a place feel welcoming and cared for. Lucy, the coordinator, is also incredible. She does such a great job putting together events and activities for the residents and their families. We had the opportunity to attend a family BBQ with my mom, meet up with my grandmother, and spend some really special time together. Those kinds of events create memories that families can hold onto. One of the most touching things happened a few months after my grandmother passed away. Lucy created a beautiful coloring-book-style picture of my grandmother gardening and gave it to our family. It was such a thoughtful and personal gesture, and honestly one of the sweetest things anyone could have done for us. It meant so much, especially during a difficult time. I'm including a photo of that artwork with this review because I think it says so much about the kind of people who work here. It's more than just a memory care center — there are people here who genuinely care about the residents and their families. Great experience, awesome business, incredible staff. 5 stars all around, and I would highly recommend Mosaic Gardens in Scottsdale to any family looking for a caring community for their loved one.
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steven kaska a month ago
I don’t often give 5 Star Quality Rating Reviews but in this case I’d give 10 Stars for what I consider one of the premier Long Term Memory Care Facilities in the Scottsdale AZ area–the Mosaic Gardens of Scottsdale. Several complimentary paragraphs cannot fully describe the exceptional and professional care that we as a family experienced with a loved one that spent time there as a Resident. Mosaic is a pure gem among Memory Care Centers. My spouse who was a full time Resident received the upmost in not only quality and professional clinical care, but became a part of the family oriented culture of the facility. What attracted us immediately to Mosaic was the careful assessment of her clinical condition and how the Nursing and Admission Coordinators drafted a custom care plan for her – using our input combining her previous clinical history and subsequent memory issues. And, that care plan was followed with diligence throughout her stay. The friendly and attentive atmosphere that we immediately witnessed as we entered and toured the facility was one of compassion and loving care. We can’t say enough about the professionalism of the Clinical Staff who provided a level of specific care quality to make her stay safe, comfortable, and frankly enjoyable. This was complemented by a bevy of unique activities for all patients which not only included in house custom events, but routine outside bus trips to local restaurants and areas of interest within the greater Scottsdale area. What impressed us even more was how her room was customized by a Maintenance Staff that provided not only the setup of special room requests, but provided training in using the Internet and other electronic and vision services that were offered whenever needed. The door was always open to the Administrative Director who was easily accessible for any financial or patient related issues. So we thank the entire staff of Mosaic for a safe and comfortable stay for my spouse but in particular the special
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Missy Harris in the last week
Had a great experience at scts mosaic gardens!! The team there went above & beyond to help my mother feel welcomed. They even rolled out the red carpet. Mgt is very easy to work with & very sympathetic to our feelings of leaving out mom in a safe environment. Highly recommend them.
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Katherine 2 months ago
We were sold on Mosaic during our tour and everything seemed great, until we moved our loved one in. He was allowed to sit in filthy briefs for hours on end and his room was never properly cleaned. If there was urine on the floor, they would keep mopping the urine with a wet mop around the tile of the room. We as a family visited at least four times a week and pretty much every single time we were there, he was a mess. We constantly brought this to the staff’s attention, and were promised things that never came true. After six weeks, we had to move him out. There were emergency buttons to push in the bathroom and by the residents door, which never worked. Whenever we would bring this up to their attention, they would comment it’s being worked on. The majority of the time visiting him there were only one or two caregivers to be seen and other times there weren’t any on the floor. Most of his shoes and several of his clothes went missing, but were found days later. They wouldn’t tell us where they were. There seems to be a huge turn over of employees as well. I have picture after picture of his living conditions, but all I can tell you if you’re considering memory care is to avoid Mosaic Scottsdale at all costs. The sales employee there had her father there and which was one of the reasons it helped sell me on the place and then I found out that she moved her father out. That told me a lot.
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Susana Ruybalid a year ago
I have often observed respect, individuality and encouraging self reliance with those that reside here.There are spaces set aside to recognize each persons unique abilities that are designed to support memory. The activities at this community stimulates the senses and cognitive function. The use of learning and engagement continues to be a mechanism of socialization. The food is is very tasty and recommend family and friends to come and break bread. The care that’s is given is the best I have seen. I strongly recommend this community for your loved one that may need some assistance with memory care.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 9450 E Mountain View Rd, Scottsdale, AZ 85258, USA
From Google · 10 Nov 2026
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