Mountain Lakes Estates

Well-appointed, clean, and spacious building with great public spaces for residents to enjoy. The apartments and different floor plans are designed with residents in mind and are tasteful and spacious. Most importantly, however, is the staff and management at Mountain Lakes; first-class! Having a nice property only goes so far; how well it’s run and how residents are cared for is what really matters. Bravo, Mountain Lakes Estates!

Gorgeous property, friendly staff, conveniently located to a grocery store, hardware store, banks and restaurants. Lovely setting right on the community lake. High ceilings for the dining room. Some cool activities and other amenities like a gym, putting green, community veggie garden, gazebo and patio on the lake.

We feel very fortunate to have found MLE. My mom is very happy there. The staff is very attentive to the residents. They put a lot of effort into offering entertainment and activities for the residents. The daily menu offerings seem like the kitchen staff puts a lot of care and effort into creating something enjoyable every single day! My four star review is for a couple reasons. MLE does not offer any kind of dietary restriction food options. (Update at bottom of my review) Many elderly folks are diabetic, yet there are no sugar free options, despite residents expressing the need for diabetic friendly options. This is just a matter of health for elderly people, whereas it seems like MLE focuses on enjoyable and decadent food offerings, which I understand. I do think many residents would appreciate a sugar free dessert option, at least- something simple like that would go a long way and be helpful to residents’ wellbeing. Secondly, on a couple of severe weather event occasions (snow storm and nearby wildfire), residents were left on their own, with no way to contact the administrative staff. A frozen pipe burst by the roof of the four story building and flooded units in the building, for two days, because maintenance/ administration could not be reached. Apparently the residents are entirely on their own during emergencies. That is often an issue in senior facilities during evacuation scenarios, but there’s no excuse for allowing water to flood a building because management can’t be reached on the phone during the weekend. Someone should guaranteed be reachable, 24/7, as is the standard expectation in all apartments. But this is especially important for seniors! Too many things can go wrong to leave a building of elderly folks all alone, to fend for themselves. I hope they will not allow this to happen again. Overall, I think Mountain Lakes Estates is a great senior living place, and we are grateful for it. *Editing to add that MLE has hired a new chef, and they a