Mountain View Care Center

My mom was in Mountain View for about 3 weeks. When she went in, she told them she thought she had a UTI. They tested her and she was negative. But then a few days later, she told them again and they said they already tested her and they didn't check again. The whole time she was there she kept telling them she thought she had one. When she was released she was home less than an hour before I had to call for an ambulance to take her to the hospital. She had a massive UTI and sepsis. They had to put her on IV antibiotics and she was super sick for several days. This place is dangerous! Don't let anyone you care about go to Mountain View!

It doesn't matter about the price. It's about the service. It's very poor I have a good, I give it a 1/2 a star, most of the staff. Our ignorant obnoxious rude and ignorant i asked them to give a doctor a message. I get to feel on that, don't. I got said before. I feel like I'm being discriminated against. I feel like I might see having to go back to the hospital.

Just hope you don't have to stay there on the weekends. It is brutal. Over an hour for someone to respond to your needs. The food is something to be desired, but then I eat healthy and this is anything but. You cannot blame the owners because the system makes it darn difficult to make a living. They have to cut somewhere so food is a good place. Now, on the issue of staff. They are wonderfully caring and extremely OVERWORKED people. They are doing their best but the weekend staff is working 16 hour shifts and there is not enough staff at all! The only thing I can say is when I stayed at the neighboring La Canada in March, this place is a step up.