New Age Hospice Palliative, LLC

If you or your loved one needs hospice care, this is the agency to trust. They took wonderful care of my Father from day one. Their staff is absolutely amazing, thorough, and gentle. All of the medical equipment was provided through insurance and their staff trained my Mother how to use it. One of their nurses was with our family during his final moments and she was an absolute angel. I will forever be in gratitude to New Age for their care and compassion.

Compassion, communication,understanding and attendance. These words and more, beyond belief, describe The Good Samaritan Society Hospice of El Paso. This had been the first time I used hospice. I needed it for my Mom. I was so blessed to have contacted them. I spoke with Julian Belmontes, Director of Bereavement, he was very helpful and explained carefully what to expect. He wasn’t in a hurry and took time for my questions. Later that afternoon, when I called him back, to my surprise he had left to the hospital right after he spoke to me, because his wife was having a baby. Not once did he make me feel rushed. The nurses were amazing. Emily De Luna, my Mom’s nurse, was a God send. Whenever we needed her, she would call and be there for my Mom and us. Veronica Walters was the nurse that came to the house to assess my Moms’ passing. Her was so professional and generous. She explained everything she was doing in the process. She told us who she was reporting to. Veronica’s behavior was gentle and sympathetic, making all of us, at ease. Every employee, from Norma the evaluation nurse , the nurse’s aid that bathed my Mom, Maria the social worker, to Irvin who delivered the bed, were all wonderful! I am so grateful to this organization. They supported us then and continue checking on us to see how we are doing. I highly recommend this hospice in your time of need.

On behalf of our entire family, we extend our deeply felt gratitude to all of the staff at New Age and most especially to Claudia and Petra. During our mother’s last few days they extended unparalleled compassion towards her and comforting warmth towards all of us family members—we’ll never forget that, thank you. You have all of our sincerest recommendations!