New Forest Haven - 55+ Independent Living
About New Forest Haven - 55+ Independent Living
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Apartment Complex
Closed
4.0
46 reviews
Hours on Google
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Google reviews
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Mike Nixon a month ago
After six long years of unkept promises, disappointments by management and third party "prison like" dining, New Forest Haven Independent Living -- presently owned by Colliers Bank and under management of 12 Oaks -- is making a rapid and positive reversal of course. Executive Director Daniel is very transparent and truthful when sharing information with residents. Patti in three weeks has shined as the best activieis director we have ever experience since my wife and I moved here (if something doesn't work out as planned one way she makes it work). Hiring new restaurant and kitchen personnel has been a joyful highlight even in its first week for those of us that want healthy food (and they gladly adjust plates for we with dietary restrictions) offering two main courses at every meal, plus a side menu of items like burgers, fruit plates and chef salads. Food director Michael promises the best is yet to come. Dora and Alex work their little selves hard to try and keep rooms and public areas as clean as possible always with a smile and kind word. Then front staff including Alexis, Caroline, JoJo at the main "control" desk and Elana (collecing monthly payments and keepnig finances above water) are great serogat granddaughters as well as workers. I personally do not use the bus, but have heard positive comments after a couple of years of problems. Sorry, I do not remember the current driver's name, but she seems good too. From structural improvements, much needed landscapng and sidewalk repairs, to building a community of residents encouraged to participate as leaders in activies that include games, low impact exercise sessions, and faith-based worship with learned study it is a breath of fresh air. Truly an answer to prayer. For me one of the highlights is residents are treated with respect and remembered to be adults. We might be old or broken or both, but we are not stupid and we definately are not patronized by 12 Oaks staff. We finally get respect as customers and c
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Dallas Akins a month ago
New Forest Haven is a fantastic location. I went there with my dad, and the staff is so warm and inviting and caring. Stacy, who hosted us and gave us a tour, it’s just fantastic. You definitely want your parent to be surrounded by the people that work here.
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Rachael Molino 3 months ago
I was really hoping to be able to give this property a five star review. Due to deceptive practices and flat out lies that targeted an elderly friend of mine this past week, I would love to leave a zero star review. Local staff were completely unhelpful as was corporate staff in Dallas. It definitely felt like a bait and switch situation. Shame on this new 12 Oaks management group for not doing the right thing for the senior citizens they claim to care so much about. Beware!
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Celeste Raymond a year ago
We've had the pleasure of attending many events at my mom's assisted living community, and I am consistently moved by the warmth and dedication of the staff. Every event is thoughtfully planned and filled with joy, and it's clear how much effort goes into making residents and families feel included and cared for. What touches me the most is how deeply the staff cares for the residents. From the smallest gestures to the everyday support, they go above and beyond to make sure every need is met with kindness and respect. I see their dedication daily -- in the way they speak to the residents, in their patience, and in the extra moments they take to make someone smile. I wish I could name each and every staff member, because they all deserve recognition. It truly takes a special kind of person to do this work with so much heart, and this team is full of them. Given my mom's situation, I can honestly say there's no better place she could be. We are so grateful.
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Daniel Spaulding 7 years ago
Me and my wife have been living at New forest estates for a little over two months at this point. I worked closely with Susan and Michael before moving in and they were thorough, caring and committed. All of the promises they made me regarding the services they offer, the flavorful food, the friendly residents and their commitment to the residents have been kept. Michael keeps an open door all day long so I go visit with him, talk to him about anything and he never rushes me. My wife and I are thankful to Susan and her team, they make us feel cared for. a very different feeling from where we were living before that claimed to care for their veterans. Most of the men here are veterans like me and I like that because we share stories and drink at the happy hours. Best of all They let me move in with my dogs in a apartment that is a couple of steps away from the court yard. Thanks for treating us well and for keeping your word. I recommend this place to all my friends and some have already moved in here. This is home until the end.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 5034 Newforest St, San Antonio, TX 78229, USA
From Google · 10 Nov 2026
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