Noel Manor Retirement Living

Name: Noel Manor Retirement Living
Address: 471 Prairie Way Boulevard, Madison, Wisconsin, 53593, United States
Price range: $$

Madison Wisconsin, United States , Wisconsin , United States

4.1 on Google · 32 reviews

Assisted Living Memory Care Independent Living

About Noel Manor Retirement Living

Noel Manor Retirement Living is located in Verona, within the greater Madison, Wisconsin area. The community offers a range of care options, including Independent Living, Assisted Living, and a closer care level designed for residents who need more consistent support with daily activities. This span of care types allows Noel Manor to serve older adults at different stages, from those who are largely independent but want the convenience of community living, to those who require additional assistance with personal care. For families, this can mean a parent or partner may be able to remain in a familiar setting even as their needs change over time. Those considering Noel Manor for a loved one may want to reach out directly to learn more about specific daily routines, dining arrangements, activities, and how the closer care option is structured, since these details can vary and are best confirmed with the community itself.

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4.1

32 reviews

Hours on Google

Monday: 7:30 AM – 8:00 PM
Tuesday: 7:30 AM – 8:00 PM
Wednesday: 7:30 AM – 8:00 PM
Thursday: 7:30 AM – 8:00 PM
Friday: 7:30 AM – 8:00 PM
Saturday: 11:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM

Google reviews

Sean Somers 8 months ago

My Mother lived here at Noel Manor for almost two years dealing with short staffing. On January 9th of this year she wasn't feeling right. She knocked at a neighbors door and explained that something was wrong with her physically. The neighbor urged her to press her alert button that all residents are issued. Staff showed up and assessed her as fine and she was placed, alone, back into her apartment. I called my Mother randomly an hour later and knew immediately that something was wrong. Her speech was slurred and she was unable to come up with the words she needed. I called 911 immediately, she was experiencing a stroke. Mom spent a week at Meriter hospital and then several weeks at a rehab facility. When we requested her to move into Noel Manor assisted living section, we received a letter from Manager Kelsey, stating that Noel Manor was not a good fit for my Mom due to our family expressing concerns over how situation was handled. They just sent a letter stating their position. Noel Manor then gave us a bill for $2000 for 30 days notice per contract, even though she was admitted to a rehab facility and not even living there..they also took her security deposit. They refused to even negotiate any of this fee, regardless of how all this went down. Unbelievable..beware
Marilyn LeMoine 7 years ago

I am able to keep my independence while living at Noel Manor. When I moved into this facility, it was and has been very friendly; staff are willing to help when it is needed, as well as the residents being so welcoming. I knew a resident before coming, and that helped my transition significantly. The food is delicious. The culinary department is always open for constructive criticism & they've hired great staff. I may attend whatever activities that I show an interest in. The fact that the additional expenses are included with the rent, for example, utilities, basic charter, etc., is a bonus. I am very happy here!

Show 3 more reviews

Zach Hefty 3 years ago

Kirstin, the executive director, gave me a wonderful and well informed tour of the facility. The tour was very informative and well done. Her professionalism and report with both her residents and staff was a breath of fresh air. The facility was gorgeous and well kept. The grounds were equally as impressive.
Jay Campbell 3 years ago

My father was illegally evicted 3 days before Christmas. Rather than working with us, management dumped him in the hospital right before the Christmas holiday weekend. When they failed to provide any written notice, they violated their contract for care and the basic responsibility of any landlord. When this was pointed out and a refund was requested for care not provided, our communication was ignored. We were forced to hire an attorney to get them to respond. The place looks nice but the management is unprofessional, bordering on incompetent. EDIT: It's so interesting that so many glowing reviews here are submitted by staff members, including those who engaged in deceptive practices with my family. Some identify themselves as staff but many do not.
Shanna 5 years ago

This review is Noel Manor - Legacy (Memory Care). Our family member was a resident and it was a horrible experience for her and our family. She required a higher level of care. We meet with admissions at Noel Manor and were promised many things, but in most areas they didn't deliver. The building was often understaffed. Some staff were trained but many staff seemed unfamiliar with typical protocols to care for the elderly. They provided transportation but didn't communicate the mileage limit or availability. They didn't have a RN available to assist during an injury and five days after being admitted she developed a pressure wound requiring doctor's care. When this event occurred, there was no on call nurse available. The food was poor, etc. The building is nice, but the care provided was not what we were promised.