Norfolk Health & Rehabilitation Center
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Open
3.9
221 reviews
Every day · Open 24 hours
Google reviews
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OG Hooper 7 months ago
All I can say is I read the reviews and got scared instantly but I told myself ain’t no way this place is that bad. When I tell u if u love your love ones do not send them there. Please! And if Medicare is responsible for sending people there I would advise them to do a walkthrough of this place before they just send someone’s love one there. This place needs new management and staff immediately and let’s not talk about the facility and when I was there u couldn’t even get out the front door u had to go around the back of the building to get in and out of the building. The nurse gave my mom a bath and gave her her medicine with no gloves! I hate to put other people down but what they got going on at the place is not right and needs to be corrected this is truly sad the way that place is ran. I watched a lady that had used the bathroom on herself call for help for over 20 min to get help cleaned up. Finally we just went and found someone for her and the lady that came in still didn’t clean her she went and got someone else to do it. Everybody wants to get paid but no one wants to do the assignment.
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Goodfood Junkie 7 months ago
I wouldn't give this place one star but to give it a review I had to.. I'm telling you right now from the bottom of my heart, if you love your people DO NOT SEND THEM TO THIS PLACE!!! Anyone with any common sense wouldn't leave a good review on this rehabilitation center because you're telling a bold face lie!!! Soon as you pull into the parking lot you can smell this place. It's a shame and they need to get those people out of there and destroy the entire building. The nurses stay with attitude about DOING THEIR JOB. It's ridiculous. Every room I went in was dirty, I wouldn't let a dog enter this place. The residents were dirty, wheelchairs & etc!! The front door has been broke all week, you have to go through the back and that's not safe. If you are reading this I hope you can find it in your heart to pray for the residents here!
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Erin L 2 months ago
This facility should be shut down immediately. The lack of care, the unprofessional staff, the filthy living conditions. It’s not fit for any living thing. Person or animal. The food is served cold and portions so small a child couldn’t survive off of it. Prisons have better food. The residents are not taken care of. Laying in filth. Not being changed when soiled. Clean linens not being delivered for bedding for baths. The facility itself is literally falling apart. Mold everywhere. Air conditioning not working. Not only are the staff neglecting the residents they are extremely rude and disrespectful to family and visitors…..and their own co workers. Elevators haven’t been serviced in 4 years. This place, the owners, the administrators should be ashamed of themselves. DO NOT for the love of god choose this place for your loved ones.
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Kay 2 months ago
This place is horrible and should be shut down. The staff do not care for the residents and are very unprofessional towards family members. The condition of the facility is very poor and looks like it’s very unsafe to even operate in the condition it’s running. The elevator hasn’t been serviced since 2022 and there is mold EVERYWHERE. The residents are very poorly taken care of and have dirty linen it seems like no one bothers changing them or never have any clean. The food is horrible very small portions and not even warm food at that. They deserve better food to enjoy while being there. This faculty needs to be shut down as I stated earlier I would not EVER recommend sending a love one you care about here AT ALL PLEASE DONT! The staff don’t put in any effort to show the care and compassion that they say they do.
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Vanessa Fields 4 months ago
Unprofessional environment with numerous staff manning desks either on their personal cell phones or engaged in personal conversations! Some patients served food at undesirable temperature & uncooked food. Trying to reach the appropriate personnel to discuss patient concerns or complaints is a runaround and more complicated than it should be! There are numerous other issues and concerns, but in a nutshell, the place is a MESS and needs to be addressed! I wouldn't want any more of my loved ones placed there!
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 901 E Princess Anne Rd, Norfolk, VA 23504, USA
From Google · 09 Nov 2026
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