Northeast Rehabilitation and Healthcare Center

Google reviews

• C
  Cecilia Zamora 2 months ago

  My father was taken there from the hospital after a fall at home he has Alzheimer's and my mom was the one taking care of him, doctors recommended that he be put in a home because I felt he needed a little rehabilitation, he was there for less than 2 weeks and during that time he wasn't given his medication, he sat on a soiled diaper for hours and my mother found a dirty diaper in his draw where he had his clean clothes, my father had a fever and he was not giving any medication until my mother went looking for someone to give it to him, Texas law requires that a patient that is sharing a room must have 80 ft² of personal space. My father's personal space was much smaller than that. My father is a high fall risk but he was made to walk the halls in a walker by himself with nobody to watch him. Because they wanted him to get tired so he would fall asleep. This information was told to me by an inside source, the nurses were extremely rude and disrespectful to my mother. Just because she would ask if his medication had been given to him or if they could change his diaper. My mother finally decided to discharge him and on his discharge papers the nursing home put on the paperwork that he was discharged due to improvement. That was a lie! They just wanted to cover their own ass! They are very short-staffed but that's no excuse for how they treated my father and my mother. All they care about is making money for the company. Not caring for the patients that they are entrusted by the family to care for. All they do stand together gossip! Anybody considering putting their loved one in this nursing home. Please don't! The staff at this nursing home don't care about your loved one. I'm pretty sure they hate their job, but if that's the case then they should get out of the business, I hope one day these nurses find themselves in a nursing home just like the one they're at, and get the same treatment that they gave my father and the rest of the patients,

• J
  Judit Herrman 6 months ago

  I am so grateful for the excellent care that my niece is receiving at NE Rehab. She had a stroke which left her paralyzed on one side & is mostly bedridden. For the 1st time in a year & a half (in hospitals & care homes) she is now responding to daily therapy sessions from this excellent staff with PT, OT & speech therapy. This facility is kept clean & my niece enjoys her meals! They make sure to get her up and about almost daily using the hoyer lift from bed to wheelchair. They also have activities with games, crafts and faith services here. Thank you to staff and to management for showing the residents such kindness and caring.

In the order Google returned them. Not verified by Caring Advisor.