Novelle

Google reviews

• C
  Craig Brown a month ago

  Finding the right place for our mom was a stressful and often confusing process. We toured multiple facilities and explored many options, trying to find the best possible situation for her. From our very first interaction with Novelle Senior Living, we knew we had found something special. Brayan Antunez was our first contact, and he was an absolute pleasure to work with throughout the entire process. He made what could have been an overwhelming experience much easier by being incredibly patient, responsive, and knowledgeable. He took the time to answer our seemingly endless questions, showed us multiple options, offered helpful suggestions, and, most importantly, demonstrated genuine care and empathy for our family’s unique situation. The Novelle facility itself is beautiful—new, thoughtfully designed, warm, and inviting. It is always clean and well maintained, and the rooms are remarkably quiet. Our mom’s studio apartment is spacious and includes amenities we did not find at other communities, such as a walk-in closet and an in-unit washer and dryer. The bathroom is large and fully wheelchair accessible, which has been a tremendous benefit. After moving our mother into Novelle, we were equally impressed by the staff and caregivers. Everyone welcomed her warmly and helped her feel at home from day one. The caregivers are kind, compassionate, and patient, and it is clear they genuinely care about the residents. There are also many fun and engaging activities and events that help create a vibrant community atmosphere. We are grateful to have found Novelle Senior Living and highly recommend it to anyone looking for a caring, beautiful, and supportive community for a loved one.

• M
  Mike Brown 3 months ago

  Like everyone in this situation, finding the right place for your parent as they age is one of the biggest challenges. My mom had been living in an ADU on our property for the past four years, but she reached the point where she needed additional care and a place where she would feel safe, secure, and supported. After visiting almost every senior living community in the San Jose, Los Gatos, and Saratoga area, we finally came across Novelle. So far, our experience has been extremely positive. On our very first visit, we met Brayan, and he was one of the biggest reasons we chose Novelle. He was incredibly kind, knowledgeable, accommodating, and genuinely cared about helping us through the process. He reflected exactly what we found throughout the entire community—beautiful surroundings, a warm and welcoming atmosphere, and a bright, cheerful environment. We also had the opportunity to meet several residents, all of whom spoke very highly of their experience. In fact, a couple of them had transferred from facilities in Los Gatos because they felt Novelle was a much better fit. It's still early, but so far, we couldn't be happier with our decision. I'll be happy to provide an update after Mom has been there a little longer.

In the order Google returned them. Not verified by Caring Advisor.