Oasis Nursing & Rehab of Green Valley (Formerly Delmar Gardens)

Google reviews

• C
  Christallyne 3 weeks ago

  **5 Stars - Outstanding Customer Service and Genuine Compassion!** I want to take a moment to recognize Carol Sudo from the Admissions Department at Oasis Rehab of Green Valley. As someone who has been navigating the healthcare system while caring for my husband, who is recovering from multiple strokes, I cannot emphasize enough how important it is to encounter people who genuinely care about patients and their families. When you're dealing with a loved one's medical condition, everything can feel overwhelming. Between hospital visits, rehabilitation arrangements, insurance, paperwork, and trying to make the best decisions for your family, it can be physically, mentally, and emotionally exhausting. This is why people like Carol deserve to be recognized. What I value most in healthcare is not just professionalism and knowledge, but compassion, patience, understanding, and the ability to make families feel heard and respected. These qualities make an enormous difference, especially during difficult times. I have spent many years working in customer service, sales, and leadership, so I naturally pay attention to how people treat others. I strongly believe that exceptional customer service goes beyond simply doing your job. It's about having a genuine desire to help people and understanding that every person you interact with is going through something you may not fully see or understand. Carol represents the kind of compassion and professionalism that every healthcare facility should strive for. One thing I've learned throughout my husband's recovery journey is that sometimes it's the smallest gestures that have the greatest impact. A little patience, a reassuring conversation, a willingness to explain things, or simply treating a concerned family member with kindness can change someone's entire day. I also want to recognize the importance of the admissions team. They are often the first people families interact with, and they help set the tone for the entire

• A
  Abby Houston 2 months ago

  I wish to commend two individuals at the Oasis Nursing and Rehab of Green Valley. Carol Sudol of the Admission staff is outstanding because of her empathy and concern, as well as her prompt responses to questions. From prior to my loved one's admission to throughout her stay, Carol has been the one continued contact for us. Carol is "out and about" in the facility on a daily basis to check in with residents and their families. She is quick to deliver information, to facilitate tours of rooms, or to simply check in with the residents and their families to be sure they are OK. She makes far more contact with the population than anyone else in the organization, as far as I can see, and is an excellent representative for the organization. The second individual I wish to recognize is LaShea, a Certified Nursing Assistant on the evening shift of the Rehablitation Unit. She delivers care with compassion and thoroughness not often demonstrated by others. She is quick to respond to questions or concerns, when others leave the call lights ringing for long periods of time. She comes back to follow up on concerns and works to be sure the resident is safe, clean, and comfortable before she leaves the room. The Oasis Nursing & Rehab is lucky to have these two individuals representing their facility, just as we were lucky to have them care for our loved one.

In the order Google returned them. Not verified by Caring Advisor.