Optalis Health & Rehabilitation at Leonard

I was terrified when I pulled in the Driveway/Entrance to this facility. My mother is here and the human factor of bringing/leaving a loved one is hard in and of its own self. I had many doubts about this facility. The way that my Mom has been treated here is absolutely beyond Stellar, the staff is absolutely amazing. The way the staff makes a difficult situation for patients and patients family and friends is exceptional. I can leave to go home and know that my mother is being treated with respect and dignity. "If you or or someone you know" is in this stage in life, This is where "WE" Belong

This nursing facility/slash physical therapy facility is a very good place to get better and back on your feet. I am a patient here right now, and the staff are so nice and friendly and supportive. I have read the reviews about this facility and am a little bit surprised that people had some negative reviews on here. Just because the staff doesn’t get around to help other patients doesn’t mean that they don’t care about their health and safety. Also I have seen some deer, especially a Mama Deer and her babies. I have seen bunny rabbits and a lot of other animals. I would not have chosen a different place to be at for physical therapy and activities. This place makes me feel safe and the staff treats people like they are people not just things.

When I first moved, my mom in there was before Optilas Took over. I was very happy and very pleased with care she got. But once they took over the care went from quality care to sorry care. The aids I seen up there some of them are very lazy non caring. They’ll be one aid trying to get everything done why are others sat at the nurses station. There is no team work. I was told they would leave her in bed until after lunch because she is incontinent and they don’t have time to put her back to bed to change her but yet she was in bed and wasn’t changed since breakfast. I sat with her for eight hours one day, and she only was changed once. The care she received was unacceptable. There was an aid named Holly and Nurse named Samantha that was godsent. They was excellent. There was an incident where mom complained of being short of breath and no one notified hospice or myself about it. I would not recommend taking your loved ones here if you really care about them.