Otterbein Sunset House SeniorLife Community

My mom lived at The Woodlands at Otterbein in Ottawa Hills for 6 years. There are no words to sufficiently express my gratitude to the staff for all they did for her. The building itself and her apartment was so beautiful and so well cared for. She always felt like she was living in a palace! The food is outstanding. But most of all, the kindness and compassion of ALL the staff was something that is rare to find these days. They always went so far beyond what was expected. They ALL treated her like she was their own mom and really could not have done any more for her. I think you would be hard pressed to find a place any better anywhere in this country.

My mother was here for appox. 3 weeks. First, I want to say that this is a beautiful complex. Very relaxing to look at from the outside and very clean and well kept on the inside. No smells at all. I must admit, her care was professional. The aids took personal care of my mother and treated her well. I love the fact that her well being was a priority. I will recommend this facility. If you are putting a loved one in a rehab facility, please do your homework. I visited before my mother arrived. They were very welcoming. The rooms are like mini suites. Very well kept and clean. Thank you for the awesome job done.

My grandfather had two skilled care stays at Otterbein Sunset House, and our family couldn’t be more grateful for the experience. The nursing staff kept us well-informed every step of the way and was consistently friendly and supportive. The aides were also incredibly welcoming and helpful, making his stay as comfortable as possible. We truly appreciated the exceptional care he received. Highly recommend!