Our Lady of Mercy Life Center

Google reviews

• M
  Melanie lewis 4 weeks ago

  My loved one went to Our Lady of Mercy for rehab after a fall at her home had her in Albany Medical Center for a week. From Albany Med she went to OLOM and the experience could not have been better! Every staff member was friendly, patient, sympathetic and caring. The management team is outstanding! Anything she needed, they were on top of it. The staff and managers helped her make some very difficult life decisions. I am forever grateful to the staff at OLOM. They made a tough situation so much more bearable with their compassion and expertise!

• J
  J Sciolino a month ago

  By far and away, it was one of the worst experiences of my life. While you’re there 24 hours a day seven days a week you’re allowed 1/2 hour of PT and 1/2 hour of OT. When I asked if I could go down to the physical therapy area if I had more time on my hands, I was flat out told no. Having had surgery and being relatively a Mobil I was stuck staring at the walls 23 out of 24 hours a day seven days a week. Some of the staff were so mean, they would literally throw your legs back into bed if you asked for help. I wouldn’t put my dog in there. And this doesn’t include the sexual harassment I faced from the dementia patients I was roomed with. Do yourself a favor; if you have a family there, move them. If you’re considering the place, DON’T.

In the order Google returned them. Not verified by Caring Advisor.