Park Terrace Health Campus

Can’t say enough about the nurses, pt’s and staff that took care of mom while she was in there. Very courteous, patient and understanding. Our dog Shelby was able to come and visit most every day which was amazing. Although it’s not the most modern, the care is what counts.

Let me start by saying the staff is incredible! The doctors, nurse, aids, therapy, cleaning crew down to the kitchen staff and office ladies. Every single person I interacted with was so kind and caring. I would recommend Park Terrace to anyone .

The nurse director Theresa and the tour guide Emily both took their time to re assure me and my wife that my grandfather who has a brain tumor would be good about watching after him and good about keeping an eye out for certain things..he was admitted Thursday and was in the er by Monday! Over 3 days I never saw a nurse but once when an aid didn’t want my help moving my grandad from bed to chair. They left him in bed all weekend in pissy briefs. He has a pressure wound on his right hip that is to be never left open (with out a bandage on it). Me and my wife had a sit down and was very thorough with the nurse director about how we take his care seriously because earlier that same day somebody came in and didn’t do the new procedure correctly very poor for a open wound. She fed us lies about how she will make sure the nurses are on top of his wound. Next day me and my wife come in and he doesn’t even have a bandage on it. The ems came and couldn’t even get report on my grandad the PRP ems had to get the report from me. Why you may ask ? because his nurse didn’t know what to say to them, the amount of negligence is absurd. Do not send your loved ones here they don’t help them do anything. They don’t care they charge you on weekends and half the aids claim it’s their first day. Last but not least we printed off the chart of meds that was last given and there’s a med he shouldn’t have had. They claimed it was a mistake. For every nurse out there if you charted it you did it ! If you didn’t chart it and say you did well evidence shows you didn’t. So here we are in the er trying to figure out the problem mean while Theresa and Emily are ghosts. Pathetic place I will boycott this place forever.