Parklane West Healthcare Center

Google reviews

• R
  Rachel Mendez 2 months ago

  My husband stayed at Parkland West for 14 days after a week stay at the hospital. He received care on the 3rd floor for Physical Therapy, the rehab services were really good they addressed all his needs. The facility was very nice and helpful from administration to housekeeping. The nursing staff was very professional and helpful. We are very grateful for their help and support during our time of need. Blessings to all for everything. Fernando and Rachel Mendez

• B
  B. C. 2 months ago

  DO NOT LEAVE YOUR LOVED ONES UNDER THEIR CARE!!! My father was at this facility for rehab after a stroke. While under the care of the facility there were a couple issues that I want to address. While we were on a visit lunch trays were passed out and he did not get his tray. We let the staff know and were told they would look into it. After waiting about an hour, I went to go ask again and was told they would call the kitchen. We still waited and no lunch. I asked again and was told that it was too late to get something. So, he's just supposed to go without eating? the nurse just apologized with a chuckle as if this happens often. THIS IS NEGLECT!! patients going without meals is unacceptable. Fast forward a couple weeks later the nurse called to let me know that my dad stated he was not feeling well and wanted to go to the hospital. Since it was a "non emergency" transport would be about an hour. I got to the facility and sat with him for maybe 10-15 min and noticed signs of another stroke (confusion, slurred speech, drooping of face and he lost mobility in his hand/arm that he had just got back from the previous stroke). I alerted the nurse on duty and told her I think he's having another stroke. She asked him questions that he was able to answer and she told me he was ok because he was vocal. The ambulance arrived about 5 minutes later and I told the EMT's my concerns and they confirmed he indeed was having a stroke and rushed him to the ER for his so called "non-emergency". We got to the ER and they confirmed also it was a stroke. If the facility's own nursing staff was unable to notice signs of a stroke who knows what else they are missing.

In the order Google returned them. Not verified by Caring Advisor.