Parkridge Specialty Care

Google reviews

• S
  Sarah Barry 4 months ago

  My mom was just at Parkridge for 88 days after her hip surgery. I would recommend this facility and had a good experience. The staff was kind to us and my mom, they took precautions to care for her needs. She requires a lot of assistance and wheel chair bound. The physical therapists are amazing. They work with the patients to find the best time of day for them and not a set schedule. My mom remembers the steps they taught her about getting up. She has dementia as well so that says a lot! If she didn’t like what they were having for meals she could choose an alternative like soup. Her favorite part was the activities through the week like crafts and BINGO and going outside to the courtyard. The administrators were also kind and reassuring. They went through all the options for care and they were very supportive and genuine and found ways to best utilize her insurance benefits.

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  Edina Alibe 6 months ago

  We are extremely dissatisfied with the level of care our father received while at Parkridge. It often appeared that too much time was spent at the nursing station, while essential patient care was neglected. There were only a few nurses who demonstrated the level of professionalism and compassion expected in this setting. Unfortunately, the majority did not meet those standards. Our father, who required assistance due to being a stroke patient, experienced serious lapses in care. These included missed feedings despite needing help to eat, missed showers, and even missed medications. In addition, the room was not properly cleaned or sanitized. We also observed what appeared to be an ant infestation, which raises serious concerns about hygiene and facility maintenance. We found the office staff to be unhelpful and unprofessional. The assigned social worker was not present or available when support was needed, leaving our family without guidance during a very difficult time. Personal belongings, including clothing, frequently went missing without explanation. Overall, we felt that our father required constant monitoring by family members to ensure he received even basic care. This is unacceptable in a facility that is entrusted with the well-being of vulnerable patients. We hope this feedback is taken seriously and leads to meaningful improvements so that other families do not have to experience the same level of neglect and frustration.

In the order Google returned them. Not verified by CaringAdvisor.