Parmer Woods at North Austin

Google reviews

• J
  Julie Adams 6 months ago

  I wish I could recommend Parmer Woods, but unfortunately I can’t at this time. My mother has lived here for over two years, and while there are positives—the residents are friendly and the staff is responsive—the dining experience has become a serious and ongoing issue. When she first moved in, the food was fine. Over time, however, it has declined significantly. The quality, variety, flavor, and service of meals are consistently disappointing, especially at lunch and dinner. It has gotten so bad that my mother regularly skips those meals altogether. Breakfast is the exception: food is warm, arrives on time, and tastes good—likely because fewer residents are dining then. That contrast makes the problems at other meals even more noticeable. What’s most frustrating is that this isn’t a new or isolated complaint. Residents have repeatedly raised concerns about both the food and dining room service. Management has acknowledged these issues, yet nothing has improved. For a community like this, consistent, quality dining should be a basic expectation. Right now, it’s falling far short.

• L
  Lilly Olsen a month ago

  It's a very nice Assisted Living facility. Great staff and eat in dining room serving breakfast, lunch and dinner. Offers house cleaning and laundry. Staff are very friendly and professional. I believe that my mom is in a very positive and caring home. They offer a variety of social gatherings and I really appreciate the staff. The food in the dining room is very good. The menu has a decent variety of choices. My mom enjoys the food. I appreciate the kindness and respect that comes from the staff to the residents residing there. A great place to consider.

In the order Google returned them. Not verified by Caring Advisor.