Pecan Valley Rehabilitation and Healthcare Center

Google reviews

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  susan ward-brooks 5 months ago

  Last year my father was here, getting rehab after a long stay in the hospital, after a hernia surgery. Everyone was great. This year, my father was here for stroke recovery, and everything had changed. One of the care plan managers (I forget her name. She had reddish curly hair, and was Hispanic) we met with blew me away with how little she listened or paid attention to ANYTHING we had to say, and behaved as though my dad was a lost cause. I also spoke to her on the day of his discharge, and she was condescending, as hell. Behaved as though I didn’t know anything I was talking about, and kept trying to say that my father “had had several strokes”, when she clearly had no idea what she was talking about and was extremely argumentative. I thought we were just going to have a simple conversation regarding his discharge but instead she was trying to cut me off and talk over me the moment I started speaking. She insisted he could walk with a walker and refused to lend us a wheelchair temporarily when she clearly had no clue, my father still needs a wheelchair. There was one day we went to see him after their lunchtime and he had a gash on his leg that had been bleeding so much that plasma had begun to leak out and no one had done anything about it. He was wearing short shorts that were wet because he had gone to the bathroom (he had clean pants ready in his drawer) and was cold. His shirt and beard were filthy with whatever he had for lunch, and they clearly just wheeled him straight back to his room and ignored it. My daughter asked for him to be changed and nothing was done for about 20-30 minutes until I finally got fed up and said something. I also noticed how understaffed you guys seem to be. On a more positive side, the women in the admissions and business office were very kind and helpful. And the PT/OT staff were absolutely wonderful. They’re a very caring group of people. And I became acquainted with a few of the CNA’s that were terrific. My dad’s case manager

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  clifton bean 3 months ago

  My sister was sent to this rehabilitation center. I got there a day ahead of time to check out the facility. And the young lady up front the receptionist was so nice she gave me a tour of the facility and I was extremely impressed because everyone seems to be caring which can be a rarity of times in a medical field. When I first pulled up I noticed the place was well kept the lawn was manicure with beautiful flowers. It is a facility but I would send it in my loved ones too

In the order Google returned them. Not verified by Caring Advisor.