Pine Heights at Brattleboro Center for Nursing & Rehabilitation

I went to visit my step-dad and my uncle, both residents of Pine Heights. Ran into my uncle first, and was astounded how every nurse knew him and obviously liked him. He's a long term resident. My stepfather is a new and hopefully temporary resident, and he had nothing t but good things to say about the staff. Thank you. Keep up the good work.

My husband, Gordon who is non verbal and suffers from right-side-weakness due to a severe stroke some years ago, recently spent 2 weeks at Pine Heights. His doctor determined that he needed more intensive physical and occupational therapy than what he was getting at home. His stay there not only helped him regain his strength, flexibility and confidence, it also allowed him to interact socially with other residents especially during meal times in the dining room. In addition, the staff attended to his every need professionally and with kindness and compassion. One aide, Robin, paid particular attention to him helping to make his stay most enjoyable. All in all, Gordon greatly benefited from his time at Pine Heights and came home stronger and more confident than before. I am very grateful to everyone involved in Gordon’s care and rehabilitation at Pine Heights. Sincerely, Cynthia Keyes

Visiting a beloved, elderly friend at Pine Heights today, I asked an aide to help me lift her up in bed. He was very present and helpful. During my one hour visit, I went to the nursing desk twice (3rd floor) with 2 suggestions about my friend’s care. The nurses listened and responded to me respectfully and thanked me for my suggestions. I felt that the thank you was sincere, and not just an attempt to appease me. All of that is an addition to it being a clean facility and friendly atmosphere.