Pinnacle Springs Retirement Community

Should have saved my money and not moved in. I moved in after living at Primrose retirement community with my service dog. My dog was trained to do many things but the main thing was to retrieve anything I drop and return it to me cause Im in a wheelchair. I was at Primrose about 6 months but I wanted to be by the pinnacle mall so I chose to move to Pinnacle Springs . No problems at Primrose in fact many times he was off leach and no problems. Moved in to pinnacle springs and they made me remove him from their property. The dog was having problems being without me he’s a service animal . He’s with me 24-7 except to eat. So he figured how the door handle works and got out , not hurting anyone, looking for me. They said the dog would have to go. I was there about 4 months . I wanted my dog back so I moved to Vista at the Summit. Management loves him and has had Zero problems with him. So is the problem my service dog or Pinnacle Springs wanting my money so let me move in but then throws my service dog out. I would give no stars if I could .

Pinnacle Springs Independent Living is truly exceptional in every way! From the moment you step inside, you’re welcomed into a warm, inviting environment where customer service is always top-tier. The staff goes above and beyond to ensure that residents and partners alike feel supported, valued, and heard. The food is fantastic, offering a variety of delicious, well-prepared meals that residents love. The activities are engaging and thoughtfully planned, creating a vibrant and active community where everyone can find something they enjoy. Beyond that, the community itself is absolutely beautiful, with well-maintained spaces that make it feel like home. As a community partner, our experience working with Pinnacle Springs has been nothing short of seamless. Their team is communicative, professional, and truly dedicated to enhancing the lives of their residents. We couldn’t ask for a better partner and highly recommend Pinnacle Springs to anyone looking for an exceptional independent living experience!

I have had the pleasure of getting to know the Pinnacle Springs team, and I cannot say enough good things about this wonderful community. The staff there are truly exceptional—friendly, caring, and always going above and beyond to ensure the residents feel safe, comfortable, and valued. It's clear that they prioritize creating a welcoming, warm environment where both residents and their families can feel at home. The residents themselves are always happy and engaged in fun activities daily. They are a joy to interact with, which speaks to the positive, vibrant atmosphere at the facility. I highly recommend Pinnacle Springs to anyone seeking a place to live or work where quality care, a supportive community, and friendly faces are at the heart of everything they do!