Plum Tree Care Center

Plum Tree Skilled Nursing Facility provides a generally smooth and convenient entry experience. The check-in system is efficient, capturing visitor information and using facial recognition to streamline future visits, which is a significant advantage. The shared room setup for two residents can be beneficial, as it encourages social interaction. However, in cases where roommates are not compatible, it would be important for staff to remain attentive and responsive in making adjustments to ensure patient comfort and well-being. The facility offers a variety of activities, including exercise programs, social events, and religious services, which contribute positively to the residents’ daily experience. There are a few areas where improvements could enhance overall care. More frequent garbage collection and consistent bathroom cleaning would help maintain a higher standard of hygiene. Additionally, essential items such as pull-ups should be readily accessible within resident closets rather than requiring staff assistance, as delays can sometimes lead to avoidable incidents. Food quality is another area for improvement. For example, serving hard or rubbery turkey breast can be difficult for seniors, especially those without teeth. Offering softer, more suitable food options nd incorporating fresh fruits instead of canned alternatives would better meet residents’ dietary needs. In terms of nursing care, the quality is satisfactory, and the staff appear to be doing their best to support the residents. Overall, the staff are courteous, kind, and approachable, which contributes positively to the environment. Each day continues to be a learning experience, and with some targeted improvements, the facility has the potential to further enhance the quality.

Staff is very friendly and attentive to our mom’s needs. PT and OT come daily and do a great job. Overall cleanliness is good which is very important to us.

I would like to say, I was very pleasantly surprised by the intentiveness of the staff. How clean it was. The food looked and smelled great. The ambiance in the day room was very pleasant. In the past, I worked as an outreach driver and visited many other places where I left feeling very bad for the people there. That was not my experience here. My best friend is there and I feel she's very fortunate to have such great care.