Prairie House Assisted Living and Memory Care

Do not put your loved one in this facility. Our loved one was in the memory care portion for 14 long months. The care he received was below the standard of care. If he fell they said it took three people to get him up (he’s 6’2”, 230 lbs.) and they did not have the staff to do it. Twice they had to call the fire departnent for help just to get him up off the floor in the evening. They had him on so much medication he was like a zombie. They never changed his Depends, his room reeked of urine. We had to throw everything of his away bc it smelled so bad. When he moved out there was a week left of paid rent and they would not refund the week bc they said his room was in bad shape. It was in bad shape due to their negligence! He also got out one time and test drove a pickup, he was gone for two hours. Memory care is a locked down facility!!

Prairie House has done a great job with making sure my Grandma is taken care of and happy. After my Papa passed away, we gave her the option of staying there or going somewhere else. She was adamant that she wanted to stay with her friends who take care of her. The office staff is always really helpful and do everything they can to provide peace of mind for the residents and their relatives. The nurses and aides are all great people too. Thank you guys for all that you do for my Grandma. Thank you for all that you did for my Papa, even on his stubborn days.

Do not place your loved ones in this facility. My grandparents were here years ago, and both passed away here. Anytime I drove across the state to visit them, I found both them and their rooms in progressively worse states of being (mice droppings, trash left out, physically filthy: dirt under nails, in soiled and old clothing, and increasingly more depressed). They both struggled with dementia, and my grandmother was a combative and difficult resident, but they "handled" her behavior by sedating her with drugs, which led to her going into a coma and passing. My grandpa was a sweetheart until the end, and I witnessed several instances of CNAs being impatient and unkind toward him. It's heartbreaking to watch loved ones deteriorate with aging and to trust a facility to care for them, but for them to fail to do so well.