Prestigious Life

Google reviews

• R
  Ruth Ann Tucker 2 years ago

  In the beginning I thought the place was a blessing but after only three months I moved my mom out because the care was despicable. The staff mostly uneducated, the owners completely out of touch with the truth about their facility. Most staff at the time didn’t even have CNA education. For me and my mom, an absolute nightmare. Bad staffing issues. Poor ownership and zero oversight. Food was not appropriate for dementia Alzheimer’s as staff would not cut my moms food up so she could eat. Staff chose who they would favor. Accepts residents beyond their scope of training and capabilities. Staff at the time was mostly uneducated about true proper care and most didn’t even have CNA certification. Constant staffing issues and understaffing. My moms falls were not reported to me. Sheila was angry when I brought Hospice in because my mom was losing weight rapidly. Sheila would not listen to my concerns, only placated me with superiority of ALF knowledge, her vast education and excuses. Some staff was downright cruel and neglectful. I was made to feel that I had the issues, not them. They were totally unwilling to look at their facility with open and honest eyes. Found mom in urine in her bed often Moms teeth were never brushed Served lunch on her tray in her room and not checked on for hours. Found mom slumped to the side nearly tipped over with food on her lap and chair after 2.5 hours after lunch service. Found mom in bed with legs dangling off her bed with edema that took me a week to get the swelling down after I moved her home. Witnessed a staff member trying to push my mom onto her bed. Witnessed staff members being exceptionally verbally cruel to residents and speaking to my mom disrespectfully. Kitchen person complained when I asked if mom could be served a pbj if she wouldn’t eat anything else. Mom lost a lot of weight fast because she couldn’t manipulate her fork to feed herself and food wasn’t cut up to help and encourage her. Staff was late or wouldn’t show u

• J
  Jason Saunders 5 years ago

  I walked into the residence, having been in numerous assisted living homes, and felt like I'd entered my own living room. The building is great, good in size and inside with the way it was decorated/furnished gave a real intimate feel. Wanted to ask what time was dinner, because if I had time, I would have stayed to eat. Really clean and well kept. From the residents to the those who work and run the facility, all you felt was warmth. Would definitely recommend.

In the order Google returned them. Not verified by Caring Advisor.