Princess Anne Health & Rehabilitation Center
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Closed
3.9
373 reviews
Every day · 8:00 AM – 8:00 PM
Google reviews
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Janice Key 3 years ago
My 92-year old mother fell and broke her hip. After surgery she went to the Princess Anne Health & Rehabilitation Center. Her experience there was a nightmare. The first night she had no heart or blood pressure medication. They would not even give her a Tylenol for her pain until the next day. That night she called for the nurse to go to the bathroom. No one came. She was in a wet diaper for hours. The next day they gave her an incorrect medication and did not follow the doctor's instruction for that medication. The second night, the Administrator allowed me to stay one night with my mother. Mom rang for the nurse at 3:45 a.m. to go to the bathroom. Thirty minutes later when no one came, I walked down the hall to find no one at the nurse's station. Mom's call bell was ringing while two staff members were across the hall in the dining area. One had her headphones on and was doing something on her phone and my mother's night nurse had her head down on the table and appeared to be asleep. The following day Mom started passing blood. I had to argue with the Director of Nursing to call 911 to have Mom transported to the hospital. PT and OT are probably fine as well as the daytime nurses, but the night nurses were awful. There doesn't see to be any accountability at the Executive level and no accountability for the nighttime staff. I would not recommend this place for anyone.
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Kristi Benson 8 months ago
Princess Anne has been a Godsend for my mom! The staff is always pleasant and takes great care of her, making sure she has what she needs. The activities director, Claudia, makes sure she’s involved and being social. Monique makes sure she is clean and eating well. Dorothy always makes sure she gets her medication. All of the staff have been good to my mom. Truly grateful to Trevor, Ashley, and everyone there for all they do!
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Kayla Crawford 2 months ago
The activities department is wonderful! They are always making sure their residents are taken care of and enjoying themselves.
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Jeanette Puit a year ago
I just had my mom transferred to this facility. Javanti is amazing and worked hard to get her over. I can not thank her enough. Shes very easy to talk to and personable as well as compassionate about the patients. My mom has been here less than 24 hours and has already had a major improvement in her quality of life. The staff is all friendly helpful and willing to take care of her needs quickly. So far shes told me that shes had a bowling activity and will be making book marks later. This is such a welcome improvement from where she came from. She was rarely out of bed there but at PA shes looking forward to all the activities and friends she gets to make. Thank you all for making my mom smile again and look forward to another day. I want to add that my mom has anxiety when in certain situations and both times I was present for her being moved with the Hoya lift 2 staff members were moving her (unlike only one at her last facility) and each time they were kind and patient and explained everything they were doing which helped calm her down and made the transition from bed to chair smooth
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Rich Cosendine 10 months ago
Princess Ann Rehabilitation - A Royal Disaster. Princess Ann Rehabilitation is the epitome of neglect wrapped in a facade of “caring” brochures and fake smiles from the front desk staff. My grandmother spent three agonizing months here before we pulled her out, and let me tell you, it was like watching a horror movie unfold in slow motion. First off, the facility itself is a dump. The hallways reek of stale urine. It’s like hygiene is an optional add-on they forgot to purchase. But the real horror is the staff. Or should I say, the ghosts who occasionally wander through? Nurses seem perpetually understaffed and overworked, but that’s no excuse for the blatant indifference. My grandma’s call button was ignored for hours on end – one time, she waited 45 minutes just to get help to the bathroom. Meals are: cold, mushy. We complained, the response was a shrug and “We’ll look into it.” Medical care? What medical care? Meds were administered late or wrong, leading to unnecessary pain and confusion. Physical therapy sessions were promised but when she was behind, nothing but blame on the patient. If you love your family member even a little, steer clear of Princess Ann Rehabilitation. It’s not a home; it’s a holding pen where dignity goes to die. We reported them to the state, but who knows if that’ll change anything. Do yourself a favor and find literally anywhere else.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 1948 Landstown Centre Wy, Virginia Beach, VA 23456, USA
From Google · 09 Nov 2026
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