PruittHealth - Moncks Corner

There are so many complaints......I could literally write a book. I've heard about situations in places like this but never imagined that I would experience it with my loved one. From staff members to overall cleanliness, both are nasty. There are a few good staff members but a lot of rotten apples in this bunch here in Moncks Corner, South Carolina.

I believe PruittHealth could greatly improve the family experience by providing an orientation upon admission and regular, proactive communication throughout a patient’s stay. Unfortunately, the ball was dropped with my father.

If I could give this place zero stars, I would. The staff on duty was unhelpful, disengaged, and showed little concern for patients or their families. When my father tried to address the lack of hospitality and bedside manner, his nurse stood in the corner with her arms folded, appearing dismissive rather than responsive as if HE was doing something wrong. From the outside, the facility looks decent—but inside tells a different story. The shared bathroom was in unacceptable condition, with visible waste and clear signs it is not being properly maintained. Not to mention the only drinkable water comes from the faucet inside the bathroom! My father’s “lunch” was taken away before he had the chance to eat it. He was then offered a peanut butter and jelly sandwich instead. That is not an adequate substitute for a grown man who had not eaten since breakfast. When I asked if something else could be provided, I was told the kitchen staff was too busy cleaning dishes to assist. Meanwhile, several staff members were at the desk on personal devices and did not step in to help address the situation or better make a damn sandwich! However, when I raised concerns, multiple staff members suddenly appeared—yet none were available when assistance was actually needed. Crazy right? To make matters worse, there was no management on duty over the weekend, and no one could provide contact information for the supervisor “Shay”. This raises serious concerns about accountability, oversight, and patient safety. Thankfully, my father’s stay will be short. Based on this experience, I would strongly caution anyone considering this facility for their loved ones.