PruittHealth - West Atlanta
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Open
3.6
110 reviews
Every day · Open 24 hours
Google reviews
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LaQuanda B. a month ago
My mom was placed at Pruitt West Atlanta and her stay wasn't as productive as it should have been. First of all let me say that everything wasn't bad, there was some good nurses there...Star was her favorite because she didn't mind doing the work and whenever my mother needed changing or help she didn't take long at all, she was on top of it. Then, Alex was so pleasant and sweet she made my mom feel cared for and made sure she was treated with respect and cared to her needs. The rest of her stay wasn't as pleasant the night nurses took between 1-2 hours to change her, imagine just laying in your own pee for that long. Nurses would come by and see her call light on and then turn it off but yet no one would come and assist my mom with what she needed. My mom would ask for pain medication because she was in so much pain but she wouldn't get any medication until hours later. In addition to her stay, she was there for physical therapy which she didn't start until 1 week after she arrived at the facility and she only was there for 3 weeks, so therefore she didn't get the needed amount of physical therapy she needed. Pruitt had good things about them but I feel the bad out weighed the good. In my opinion I wouldn't send any of my family members here. Please do your research before place your love ones anywhere.
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mark coulter 4 months ago
Staff is kind and courteous. But the telephones are terrible. It's very difficult to get through to the facility. Nurses and some staff return calls. Administrative staff, do not return calls. The building is clean but it is old and dated. Some of my loved ones personal items have disappeared . Some were found, other items have not been found or replaced.
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Courtney Zee 4 months ago
The smell is always horrible. It's usually hot, stuffy and smelly. There's bugs and stains everywhere... they do little repairs here and there occasionally, but honestly this place needs to be demolished and start over from scratch. This place has been like this for years.
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S L 4 months ago
This place has been nothing but wonderful for my mother. She has improved so much, it's amazing. The staff is wonderful, caring, and engaging. I would highly recommend, and trust me, I'm picky,
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TashaT Roman 7 months ago
I wanted to say that I enjoy every employee doctors nurses CNA at the facility that my mom goes to they take really care of all of their patients treat them with care .And when I see my mom, she always looks happy and good and she definitely eats lol . I have nothing bad to say, but I hope they continue doing a great job with their patients.They always make you feel wanted when you visit and keep you update on your mom or father if anything happens .🙏
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 2645 Whiting St NW, Atlanta, GA 30318, USA
From Google · 09 Nov 2026
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