Pueblo Springs Rehabilitation

Google reviews

• M
  Michael Garnica 7 months ago

  We had a friend of the family that was at Banner Main in Tucson for a long time. The hospital recommended that the friend be discharged to a skilled nursing facility, but was on an IV antibiotic that was running $1300 a day; no joke. The case manager at Banner sent the referral out to 6 different skilled nursing facilities. They all accepted until they learned that this IV antibiotic was needed in the care plan and because of the expense, five of them said no. I want to recognize and personally thank Rachel Gibson in the admissions office who went the extra mile and went above and beyond the call of duty. Instead of turning us down like the others, she reached out and said that she was going to speak to the insurance company and initiate what is called a “carve out.” It was extra work for her to do, but made it possible for our friend to receive the specific treatment that was needed in the Pueblo Springs facility. Rachel was the only one that was willing to go that extra mile and she did precisely that. She also set us up in their newest part of the renovated wing of the facility in which the rooms are larger, private, and nice to be in. Thank you, Rachel, for being a friend and advocate when our family friend so desperately needed one!

• Z
  zyra C a year ago

  not very nice to me neglectful and didn't even put my feeding tube back on after been clogged also some nurses accuse Me able to walk good when I struggled also they accuse Me being mean to them but in reality they are mean to Me they mocked me made fun of me behind my back talk bad about me called the cops on me because I was sitting outside the window because they didn't want any of us go outside also they are not very professional in there Job there emotions get the best of them they act immature for there age and they telling Me that I'm to young to struggle but in reality I been struggling since I was born I am born disabled and have mild intellectual disability and ptsd from abuse and they been hurting Me mentally and not giving me my medication correctly I has enough of this. I am tired of being abused and being traumatized by people in general I have thoughts about hurting myself here at the facility. because the way I get treated by people here they said I'm to young to be this way buy that is the way I was born and also been physically abused that's why my body is this way I am disabled I can not walk very well and in there brain they think that I can. I also recorded a nurse name April at the Facility because she was mocking Me that's being unprofessional I has enough of being treated like I am dead ghost with no emotions they neglect Me and hurt me mentally. I thought everyone here was nice and loving respectful compassion here supportive but they aren't I'm slowly giving up on everything because this isn't the first time I been hurt mentally but some nurses and some staff and other people who work here like Matthew he is very kind and helpful I trust him very much he is a very good understanding professional man thank you and the find here is good and showers are good here to everything else is good here except certain staff and nurses the cnas are good to but some can be alittle rough with us but it's ok I am tired of getting treated like I am nothing

In the order Google returned them. Not verified by Caring Advisor.