Raphael House

My mother has lived in Raphael House since February, 2020. She moved there from an independent senior living building one month before the pandemic shutdown. It had become clear to our family and her medical team that she needed full-time assistance to complete life's basic activities, including taking her medications as needed. Fortunately, there was an opening at Raphael House. The staff made my mother and me feel welcome at the introductory visit so the decision to move in was relaxed and comfortable for us. We have been extremely happy with every aspect of her care and treatment. The entire staff is proactive if something is needed and also reacts promptly to our inquiries. During the entire pandemic we have felt they made every effort to keep families in contact with their loved ones. They are absolutely first rate. My mother is very content and truly enjoys her beautiful new home with her Raphael House family members.

When it became necessary for my mother-in-law to transition to assisted living, we were overwhelmed by the sheer number of facilities available in the area. Thankfully we had a family member familiar with the Victory Housing communities. During our interview process, we found that the facility, staff and management at Raphael House were exactly what we wanted for our loved one. The entire facility is always clean. The exterior patio and interior common areas are well appointed, comfortably furnished and welcoming. Family is always welcome and encouraged to visit. The crowning jewel to this facility is the staff that provide the love and care you want for your family member. The director, the support staff, the on-site chef that prepares three delicious and healthy meals each day, and even the bus driver that takes the residents for off ground activities and returns them safely, all have a positive, upbeat and caring attitude as they go about their tasks at hand. Every holiday is celebrated with great enthusiasm. The facility is decorated with appropriate flair, as are the residents and staff. From New Years Eve, to the 4th of July B-B-Q Picnic on the patio and the extravagant Christmas lunch/singalong/dance, families join together at each holiday to create joyful memories and put smiles on every one's faces especially the residents. As our family looks back on the eight wonderful years my mother-in-law has resided at Raphael House, we can honestly say without hesitation that bringing her here was the best family decision we have ever made. To everyone at Raphael House, THANK YOU for the loving care you bestow upon your residents. You are truly wonderful people. May God bless you all.

I can't say enough about the terrific experience my dad had at Raphael House. The staff are so caring and really connect with the residents. They loved my dad and he loved them! From top to bottom, the staff work really hard to understand the needs of their residents. The house is lovely and has a beautiful exterior patio and gardens. It looks very much like the gardens of the house where I grew up. There are so many activities to keep residents entertained mentally and physically. And, the food is terrific! Their work to keep residents and staff safe during covid was top notch. I highly recommend Raphael House.