Redeemer Health Care Center

Google reviews

• S
  Stephen Rossberg 3 months ago

  My brother stayed here after surgery. He felt everyone was nice, but no one was competent. Food was cold and unappealing. Likely understaffed. Hard to get attention of anyone. In his weakened state he needed assistance to get to the bathroom. When he requested help no one came in a timely manner. Some situations cannot wait for a 20 minute response. We checked him out after 2 weeks and found that he was in worse shape than when he entered. Four hours after checkout he was back in the ER. Do your homework and avoid places like this. I had a conference with head of nursing. He assured me that he would resolve the issues. He was very pleasant but nothing changed and he failed to call me back as he had promised. Medicare.gov gives them 5 stars, google reviews like mine are closer to the truth.

• C
  Carrie Barks a year ago

  My sister recently stayed at Redeemer in the transitional care unit after undergoing brain surgery. I can confidently say we could not have chosen a better place for her recovery. The aides were incredibly kind, dedicated and attentive to her needs. A special thank you goes to Mimi and Dorothy, whose compassion and hard work left a lasting impression. Everyone from the nursing staff to the therapists were equally remarkable, patiently answering all of our questions and diligently, managing her medications, overall health and therapy. The food at Redeemer was a nice surprise. Every meal was freshly prepared. No cans or processed food. The attention to food quality was great. Activities played an important role in my sister‘s time there. They kept her engaged and got her out of her room. She attended the worship service led by Pastor Jay and his pianist. Her face lit up during the music and his concise message brought her peace. As she gained strength, she participated in an art project along with students from LaSalle high school and the local daycare. She also joined in (watched) a gardening project on the patio. We were also impressed with the PT and OT departments. I joined her during therapy sessions and witnessed the commitment and effort of the therapist’s. They are a great team. Finally, I want to highlight the social worker Bo, who was an invaluable guide throughout this process. Bo helped us navigate insurance challenges, explain her treatment plan and prepare her for the transition back home. His kindness, patience and dedication stood out, and his efforts made a significant difference in our experience. While Redeemer is filled with talented and compassionate staff, Bo truly deserves special recognition for his exceptional contribution. As a family we are incredibly thankful that we found Redeemer!

In the order Google returned them. Not verified by Caring Advisor.