Rehabilitation Center of Des Moines
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Open
3.1
59 reviews
Every day · Open 24 hours
Google reviews
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Konnie Roth 3 months ago
My sister is there and complains about mice! If I could get her into another place I would. I read your response. I have tried to contact the administrator several times. Haven't been able to get through. Now I find out her hearing aids have been lost for over 2 weeks, and she is not receiving her pain medication as prescribed. Who is the person I need to talk to? I have talked to the staff. They're all very nice, but nothing is resolved.
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Paul Spragg 6 months ago
My paraplegic son was sent here because insurance would not allow another preferred facility. One of two elevators does not work. The one elevator which does work is very slow. What would happen in the event of a fire or other emergency? Food carts sit in hallways for extended periods of time before being served to patients. There are mice visibly running around the facility. Although paraplegic, my son is 6’ 2” long so maybe a little taller than average. The bed he was put in was too short and his feet were jammed against the footboard of the bed as a result. This led to his feet developing sores which is common for paraplegics due to skin condition problems when in constant contact with surfaces. I strongly discourage people considering sending a loved one to this facility. It is absolutely disgusting and frankly, not safe or healthy. I really feel for you if this place is your only option. You will have to check in on your loved one daily and insist that your concerns be addressed. You must document every discussion with staff about your concerns. Take photographs to document your concerns. Good luck to you.
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Jodi Walker a month ago
This place is nasty; do not send your family here. My cousin sent my uncle here and it’s dirty and it stinks. They didn’t strongly assist he take a bath so he was dirty and smelled bad, but regardless if he refused it was because he wasn’t right mentally so they should have made him. There are ways to coax without force. May my uncle RIP he died there!
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Michaellyn Ragan 3 months ago
My adopted dad was there and my dad is a paraplegic. They ignored the call lights, they ignore patients, they try to reheat leftovers, and they barely fed them. The elevator barely works. I'm a former a CNA.
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Jazzy_0ne 8 months ago
The bill was finally figured out. However, my husband will not be returning to this dive in the future. As someone else said, it's unfortunate that there is only one elevator serving all those people, and it's slow. Additionally, the elevator smells like pee. The cost of fixing the other elevator must be prohibitive. The locals are wonderful and amiable. I have sympathy for them. dealing with a single elevator
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 701 Riverview St #2343, Des Moines, IA 50316, USA
From Google · 09 Nov 2026
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