Remington Transitional Care of San Antonio

Google reviews

• J
  Jamie Zapata 3 years ago

  My Mom stayed here during the Christmas holidays in 2021 for about 3 weeks to recover from lung disease/breathing problems. She was treated well by everyone. She enjoyed her therapy and the atmosphere really helped speed up her healing process. We were allowed to set up a Christmas tree in her room and that really lifted her spirits! The rooms are large and comfortable with nice views and plenty of room to spread out. There was a nightstand, table and chair with a lamp, a comfy recliner, mini fridge, mirror, closet, drawers, shelves for storage, and a spacious bathroom. The wall mounted TV had all the channels the average person would like. The food was pretty good, but we were allowed to bring outside food in for her as well. The lobby, library, and TV area are very nice for gatherings with family or playing games and puzzles. It feels like a hotel with all the comforts of home. She had therapy twice a day and enjoyed working with the therapists for her workouts. All of the therapists, nurses, and attendants were kind and caring. Sometimes the therapists or nurses would come in too early in the morning or during meal times and that would throw off my Mom's schedule, but they would come back later if we asked. (The bathroom smelled like sewage 24/7, but I'm not sure exactly where the smell was coming from.) The only issue was waiting at times for a nurse to come after my Mom pressed the call button. Sometimes it would be over an hour before someone came because they were attending to other patients, but overall it was a great stay for my Mom and the nurses and staff deserve a raise for their hard work. We were very grateful to get my Mom home in much better shape than when she arrived and we highly recommend this facility to anyone in need.

• N
  Norma Requejo Escobar 4 months ago

  This is the worst place my mother has been. She fell and yelled for about 45 mins until someone heard and came to her. Then they lied on the report and said she fell while the staff was in her room helping her. No x-rays were done even after letting them know she felt numbness from her waist down to her legs. Both her legs were very swollen and hurt to the touch, but no one seemed to care at Remington. All they cared about was her continuing therapy on her legs so she could complete her days and be sent home. She has ugly bruising from her fall. Most of the staff is rude. X-rays were eventually done after I complained. Decided to have her released and take her to her PCP for evaluation and recommendations.

In the order Google returned them. Not verified by Caring Advisor.