Richland Hills Rehabilitation and Healthcare Center

Google reviews

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  Kimberly White 3 months ago

  Please do not ever bring your loved one here. The pictures are outdated just like the facility. It’s downright awful and the administrative staff there have absolutely no business running this establishment. The smell is atrocious. Stifling even if you visit after 5 pm. Administration stays in their office so they don’t have to inhale it. If you bring attention to it, they will turn around and say that you’re raging or are being aggressive with them because you’re wanting and needing and begging for care for your loved one or begging them to make sure your loved one has a safe space that is not littered by wheelchair parts in their room and random people‘s underwear thrown in her closet Or even worse when they put someone else’s underwear on my mother. Anything in this facility that is not bolted down has the ability to grow legs and disappear and I do mean anything. They have known thieves that are residence in the facility yet nothing is done about it. The other residents suffer for this. Please note there are few nurses that are gold to the core!! I’ve given them reviews and accolades to other admin there and kudos but it stops there. Morale here is down for the entire facility bottom to top, admin to clinical, including the residents. This reflects clearly that there is a DIRECTOR problem, and it is evident that this place is not being directed in a very good direction. I have seen nothing but decline since my mother has been there at this facility under current management. It’s just nasty. Residents have lost all morale and just rock back-and-forth in their doorways. There’s no activities director so the biggest thing they do is play bingo for a soda. If you do not do anything else ever, please understand that this facility has violent offenders in this facility and there have been physical altercations while my mother has been there. Please , If you were having to make this hard decision for your loved one, I can tell you with a calm, caring voice to please

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  Kim Holcomb 3 months ago

  My husband and I took a tour of Richland Hills Rehab on Friday July 10th, 2026. I would NOT let my worst enemy stay at this facility! This is an older facility and is undergoing renovations, so there was clutter everywhere, which was understandable due to the renovations. The front reception area is outdated, dusty and smelled musty. Not very inviting on a first appearance. However that is not the problem with this facility. I believe the lady's name was Kristi that gave us the tour. She took a lot of notes beforehand on a small note pad and she kept wanting to sit down in the reception area or lean up against the wall to chit chat and we just wanted a tour. When we finally started the tour, she introduced us to every head staff member and went over her notes with them, which was very odd to us. She kept saying hippa, but we never saw her notes so not sure if anything else was on her notes other than what we shared with her. We were there only for a tour and not to be introduced to all the staff and for her to include them in the information we had given her. On our tour she took us to the back of the facility where the patient rooms were. As we were going down each hall it reeked with Strong Urine Smell that was Very Old and Nasty! I mentioned it to Kristi several times during our tour and she acted surprised and just said sorry. She should have immediately told the CNA's about this problem, as the nurses station was crowded with nurses sitting around doing nothing. The staff work in this smell everyday so I guess they have adapted to the smell. It was SO nasty! Not a clean environment at all! Also the pics of the patient rooms on Google Do Not look like any of the rooms we saw or the room we were shown. All the rooms were all, nasty, outdated and tiny! It was very sad to my husband and I as we walked by each room seeing these residents in their beds in fetal positions and potentially lying in soiled urine and fecal matter. It was obvious they were not getting

In the order Google returned them. Not verified by Caring Advisor.