River Terrace Rehabilitation & Healthcare Center
About River Terrace Rehabilitation & Healthcare Center
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Open
4.5
179 reviews
Every day · Open 24 hours
Google reviews
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Joanne Grant 2 months ago
My Mom has only been in here for 5 days, but honestly, everyone that works here has been SO, SO NICE ~ and incredibly helpful. Truly. They arepatie t and kind when I ask a question, or anyone in my family asks a question, and most importantly they are so helpful to my Mother. She has said several times now, "This place is really good. They're so kind..." They know what they're doing; they are competent and communicative. We feel extremely lucky to have our Mom here. As this is our first foray into Rehabilitation services, it's been an exceptional one. Thank you, River Terrace!! A special thanks to Tony, Eleanor, Godfrey, Ferman and Andrew. I'm still learning names, but those are the ones I can remember at the moment!! A great team of folks!!
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Beverly Tata 3 months ago
I was pleasantly surprised when I walked in to my brothers room! It was clean, his room mates are wonder and the staff were all smiling! Great greetings when I signed in and everyone said hello to Dave as we walked down the hall.
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Kelly Whitney 3 months ago
Had an absolutely horrible experience with this facility. I chose this place for rehab and potential long term care for my family member who has Alzheimer's and was discharged from the hospital. I based this choice on the rating sheet provided by the hospital and the single Yelp review of 5 stars. My family member is non verbal and non mobile and cannot advocate for herself. Upon admittance, she was placed in a room with 2 other roommates. The place has no air conditioning and for 3 days straight I came in to visit only to find my family member under a heavy blanket in bed, with winter socks and thermostat reading 80 degrees. It was sweltering hot. Ended up purchasing a fan and an adapter for the plug to at least move the air around in my family member's room. When I asked the staff if there was air conditioning, the staff actually laughed. I spoke with the admissions, director, explained my frustrations and concerns and explained that what about the people that don't have someone advocating for them... She honestly seemed to care very little if it all and told me that they would move her to a different room. That does not solve the issue. I told them I wanted my family member removed and moved to a different facility where she will actually get the care she deserves. Not once did a member of management speak to me. On top of this, when leaving the facility late at night there was no lighting down the walkways where I almost took a fall and the parking lot was dimly lit as well. Please do not send your loved ones here.
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maureen parlon 7 months ago
My brother is staying there temporarily the rehab. he seems to like it very much and they seem to be very kind and very nice there. not any problems. we've even had an emergency situation and they were right on it. took care of it right away. called me right away so we are very happy with them. they are a great team and they seem to work very well together
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John Gledhill 6 months ago
Taking great care of my brother. They recognize me and inform me. Very helpful with admin forms. Today they had bingo and live music during just a couple of hours. Update: He's been discharged after a couple of months. Made a lot of progress thanks to all their good work. The staff was always receptive and helpful whenever anything came up. Especially shout out to Sam Siawor, LPN supervisor, and all the PT & OT therapists who help him get stronger.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 1675 Main St, Lancaster, MA 01523, USA
From Google · 09 Nov 2026
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