Riverwood Center

Dear Riverwood Center. I have a concern about the parking problem you have at this center..We haven't said anything,because we thought it might correct itself..We were wrong! On several instances myself and others have tried to visit Mr Swindell A Resident ...and could not find parking spaces ...and this includes but not limited to Disabled permit parking and Regular parking spaces. Parking should be for Guests & visitors ...and it's not.. Would you please address this issue at your earliest convenience. Thanks.The Swindell Family....

The experience I had this evening to visit my great uncle with my father was as good as one could have under the current circumstances we all experience with family or loved ones as they age and transition from self sufficient to needing assistance as they approach the finish line . With all considered it's no easy job for staff and I genuinely can say that every employee was kind and polite with me starting from the very nice woman who guided our check- in seamlessly. Very polite and helpful. Touch screens are no small task for the generations ahead of me . Big words easily visible on a larger tablet sized check in device making typing quick and easy for those 1 finger types. She gave us the room number and clear directions to get to the rooms location. Straight there no problem . The nurse staff were all friendly and honestly the experience was very nice and we weren't disturbed at all. 10/10 regarding the staff and their interactions with us and the patients. Thanks for being the difference makers in the patients/ residents lives as they draw near to life's transition back to source. Often I don't leave reviews much less one this detailed or descriptive but I get kinda emo sometimes especially with the elderly closer to the end as life is a very precious gift that often gets overlooked by the constant struggles and obstacles to reach the goals society groomed us into seeing important. These folks needing assistance likely were no different and meeting the last stretch of life is often not met graciously by people and their families to. So to remain helpful and kind when working with very unhappy people who's freedom is being slowly transitioned can be a greater achievement than most people recognize or acknowledge making it even more difficult to retain employees. So by all means 10/10 to all the women making the best of what they have there to work with and remaining kind despite the conditions mentioned above. You women have shown what it looks like to do G

I had a wonderful experience at Opis Riverwood in Jacksonville, FL, and I truly cannot say enough great things about the team, especially Dietary Director Lisa Albertie. Lisa leads with such compassion, professionalism, and genuine care not only for the residents but for her staff as well. She creates a warm, welcoming environment where everyone feels valued and supported. The entire dietary team reflects that same positive energy. They work together seamlessly and consistently go above and beyond to ensure residents are well cared for, both nutritionally and emotionally. You can tell that this is more than just a job for them--it's a passion. During my time there, I witnessed firsthand the kindness, patience, and dedication that goes into serving the residents each day. It truly made an impact on me and strengthened my desire to pursue a career in healthcare. I'm so grateful for the experience and would highly recommend Opis Riverwood to anyone looking for a caring facility with an incredible team.