Royal Oaks Nursing and Rehabilitation

Name: Royal Oaks Nursing and Rehabilitation
Address: 4614 84th Street, Des Moines, Iowa, 50322, United States
Price range: $$

Des Moines Iowa, United States , Iowa , United States

3.0 on Google · 41 reviews

Skilled Nursing

About Royal Oaks Nursing and Rehabilitation

Royal Oaks Nursing and Rehabilitation is a skilled nursing community located in Des Moines, serving individuals who require a higher level of medical care and rehabilitation support than can be provided at home. This type of community is generally suited to those recovering from surgery, illness, or injury, as well as individuals with ongoing health conditions who need consistent nursing oversight. Families considering Royal Oaks are typically looking for a setting where clinical care needs are the primary focus, whether for short-term rehabilitation following a hospital stay or for longer-term nursing care. Those exploring options for a parent or partner who needs daily medical attention, assistance with mobility, or monitoring of chronic conditions may find this type of community worth discussing further with the staff directly. Prospective residents and their families are encouraged to reach out to Royal Oaks directly to learn more about daily routines, visiting policies, and the specific services available, as these details can vary and are best confirmed with the community itself.

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3.0

41 reviews

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Tiffany Walter 11 months ago

My mother was in the facility for over a year in long term care. The stay started out great but as it changed to Royal Oaks the level of extreme decline in care for residents is horrific. Staff mistreating residents, inability to address care concerns, frequent med mistakes, falls that aren't reported correctly. The list goes on. My mother suffered at the hand of their mismanagement. We finally had to move her to another facility and she is thriving. Do not chose this home unless significant improvements are made!
Day a month ago

Rude staff (not all but most), smells awful, residents treated poorly and cold, residents items stolen and nothing being done... Do better! Or as your motto states "DO the right thing when noones looking"

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kathy Stackhouse 9 months ago

I had a brief experience with Royal Oaks because mom passed before she moved in, but everyone I came in contact with was friendly and helpful and were very helpful in the enrollment process. They were also great at getting back to me when I had questions. Positive staff!
Melissa Mozena 11 months ago

My gma was there for a few years. It was awful. I often found her in cold urine soaked clothing. Her room always smelled like urine. I would change her sheets that would have multiple stains of urine weekly. Never once did she have fresh water in her room. I usually came twice a week at different times. They did not follow up on doctors orders and then tried to cover it up. I had to advocate continously for follow up and labs. I eventually moved her as nothing seemed to change. Her last year's of life were diminished by lack of care, compassion and follow up.
Brandon Lindsey 12 months ago

My experience with Royal Oaks was brief, but seamless. The hospital gave very little notice to move mom and Royal Oaks was quick and took care of so much of the administrative aspects of getting mom from the hospital to Royal Oaks. Mom was only there for a short time, but everyone I spoke with was responsive and understanding. I am so grateful for all they have done for my family.