Sage Park Austin

The facility is very clean, and the reception staff were very kind. However, when we arrived at my friend’s grandfather’s room, we were treated inappropriately by a staff member named Esther. She entered the room without knocking. My friend had requested assistance because her grandfather needed to be changed, as he was soiled. Ms. Esther rudely told us, “You can leave the room, it’s very small, please get out.” Her attitude was unprofessional, disrespectful, and unpleasant. This made us feel uncomfortable and concerned about how my friend’s grandfather may be treated when no one is present. My recommendation is that this type of behavior should not be tolerated. Please carefully consider who is caring for your loved ones in this facility.

What an amazing community with heart! So many people here have been working here for a long time and their passions for the residents just grows every year. If your loved ones want to stay active, this is the community for it. Shelly the Activities Director is top notch!!! She puts her heart and soul into keeping this community fun and active mind, body, and soul. Hugo the administrator is one of the most passionate I’ve been around. Great home for your loved one!

This nursing facility may be small, but it has a big heart. The staff truly stands out for their dedication and compassion. The nursing team is friendly, attentive, and makes every effort to ensure each patient receives personal, quality care. It is clear that they truly love what they do and care deeply about the well-being of the residents. The rehab department also deserves recognition. They work hard to help patients meet their goals, and their positive attitude and professionalism make a real difference in the recovery process. Overall, this facility provides a warm, supportive environment where patients are treated with kindness and respect. Highly recommended for anyone looking for a place where their loved one will be genuinely cared for.