San Pedro Manor

My dad was here for a couple of days the staff was nice .They made sure I was comfortable and they were caring and friendly. The so called administrator (Princess ) very rude and unprofessional. Was rude didn’t smile was not welcoming at all. After staying with my dad for a few days she came into his room and very unprofessionally told me I could not stay with him overnight that it was against the rules. No one told me this in the days prior. Somebody from the staff even bright me a mattress to sleep on. My dad needed me there in the evening when he would wake up. There were no bed rails on his bed had he rolled off nooone would have know fit who knows how long. Needless to say I would not recommend leaving your loved one there. And the receptionist ( night) wasn’t very welcoming meaning the night receptionist. My dad means The world to us and so called administrator was cold and rude. Don’t need my dads last years in a place like that. Maybe she should find another field of work not this one .

The two outside areas of the manor where the residents spend time outdoors are uninviting and unwelcoming. Potted trees and flowers are needed and a community garden would be a nice ongoing activity I'm sure some of the residents would enjoy participating in who enjoy gardening activities and others could just enjoy having a beautiful and welcoming spaces to relax and enjoy. For some this is their last home so why not make these areas nice for all to enjoy? One of the areas is the first visitors see upon entry of the manor and if It's uninviting to us I can imagine how the residents and staff feel. Please address this as It's much needed and the residents deserve to have better and more to look at besides a concrete jungle.

If you’re loved ones can’t care for themselves this is the wrong place for them.CNAs are very sloppy and dirty with the patients they clean there soiled patients with linen and towels and patients go without baths if it’s a male they don’t get shaved my loved one got Scabies there because he was not getting bathed.. Terrible Performance by this Facility