Sapphire Rehabilitation and Care Center

Name: Sapphire Rehabilitation and Care Center
Address: 1605 Northwest Professional Plaza, Columbus, Ohio, 43220, United States
Price range: $$

Columbus Ohio, United States , Ohio , United States

3.6 on Google · 105 reviews

Memory Care Skilled Nursing

About Sapphire Rehabilitation and Care Center

Sapphire Rehabilitation and Care Center, located in Columbus, provides memory care and skilled nursing services for individuals who need focused support or rehabilitation care. The community is designed for families seeking a setting where a loved one can receive nursing-level attention, whether on a short-term recovery basis or as part of ongoing memory care support. Families considering Sapphire Rehabilitation and Care Center may want to reach out directly to learn more about daily routines, visiting arrangements, and the specific services available for their loved one's needs.

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3.6

105 reviews

Every day · Open 24 hours

Google reviews

Cynthia Gamble 4 months ago

My husband, who is eighty years old was discharged from the hospital to this facility last night and the hospital arranged transportation. When we got here, no one knew who he was or that he was even coming. They wanted to weigh him when he got here. Why that was top priority, I don’t know but my husband cannot walk on stand without assistance and the “tech” I assume because she never told us who she was and wouldn’t answer any of our questions. She refused to assist him with standing on the scale from the wheelchair. My husband wasn’t treated with any dignity or respect. The administrator told us that the “took care” of the person from last night but I don’t feel good having him in here. It takes them up to 30 minutes to answer a call light. I had to help him use the bathroom this morning. I’ve been here for nearly two hours now and no one from physical therapy ( the whole reason why he’s here) has come in yet. And the flipping TV only has streaming services on it, no live TV. He’s eighty, and blind, how is he supposed to navigate that? This place is a hole but my husband only has Medicare and this place was the only choice. They brought him dinner last night and left the dirty tray in his room all night. Don’t send your loved one here, please heed my warning. This place and the people here are subpar.
Fitz B 5 months ago

My sister was recently transferred to Sapphire. Marcia was very sweet. She helped us to locate my sister as she was not in her room when we arrived. She was in physical therapy. Also Sydney the physical therapist was very sweet too. We are having issues getting my sister's electric wheelchair from the other assisted living facility and she offered to inquire and help facilitate the transport is possible. For the first time in 2 years my sister's hair was brushed and she appeared to be clean and in clean clothes. I was impressed that they care about the hygiene of my sister. The room and bathroom were clean. The only bad thing is the TV did not work and some of the common floors were dirty and sticky. Also her roommate was nasty wasty.

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Aliza Fuchs a year ago

My grandmother stayed at Sapphire Rehabilitation and Care Center, and our family couldn’t be more grateful for the care she received. The staff were kind, patient, and always treated her with respect. The facility was clean, welcoming, and full of activities that kept her happy and engaged. They kept us informed and made sure she always felt at home. We’re so thankful for the compassion they showed her every day.
Teri Simith-Stuart 5 months ago

I toured the facility to compare. Oh my gosh, I would send my loved one anywhere but here. Residents live in filth, barely any staff, residents rooms are so dirty and the facilities look like everything is breaking. Their parking lot was filthy and I stayed around to listen to conversations and heard staff saying that they were all quitting again. Stay away from here.
Pam Seeley 11 months ago

My father was there in 2021. The place was filthy, smelled bad, floors were sticky. My dad shared a room, which was horrible. Other patients were in his bed, in his personal belongings. The bed was broken which was eventually fixed. I’m not fond of places like this where patients were mistreated. When I was sitting with my dad, the staff “acted” like it was better, like they truly cared. We got him moved to a different facility in 2022 and he has passed on to a much better place. I just wanted to give my opinion. This place has bothered me for a long time. If you are looking for a place, really do your research, your loved one deserves better.