Saylor Lane Health Care Center

Google reviews

• M
  Mike Shwe 4 months ago

  Been on hold for 30 mins on Monday at 9 am trying to reach a patient... But after connecting wiith the manager/owner, its been a great experience from a family perspective. Physical therapy is going well, and nurse and PT supervisors have been very responsive and helpful with our needs.

• J
  J. Carey 5 months ago

  I was scheduled for Total Hip Replacement on 5/13/26. I called Saylor Lane a few weeks prior to make sure that they accepted my insurance and can do my rehabilitation. My mom had stayed there a few years prior so I was familiar with the facility somewhat. My description on SL would be, low budget but adequate. When I arrived the ambulance driver said something about… if I felt unsafe, or the facility seemed unsanitary and I wanted to transfer to call 911 and I can go to a different facility. I thought huh, that was unexpected. I was there less than 3 hrs and I called 911 to transfer because I felt unsafe. The firefighters said “ get used to it buddy, they’re all the same “ I think 911 is going to charge me for this!?! The Firefighter said that the ambulance driver should have never told me that. First off, no rehab equipment for my type of recovery. I was told that the old owners took everything and the new owner didn’t replace anything. They had physical therapy and occupational therapy work with me a few times in the 6 days I was there. It was adequate but the day I left I was practicing going up and down the asphalt curb on Folsom blvd because they didn’t have the proper equipment inside. No one tells me that I’m supposed to provide my own equipment for rehab until I’m already there. Incredible. I had to order my own off of Amazon. I have equipment already at home and would have brought it. No handicap toilet seats! They had a home made, PVC pipe mobile toilet that they moved in between bathrooms. The wheels were never locked. I couldn’t get help to use this contraption. It had feces smeared on it most every time I used it. I really needed help and it was hard to get. That mobile toilet contraption was for at least 8 rooms with 4 toilets for at least 20 patients. My Roommate, he had to have 24hr observation for which SL had no license for that level of care. My neighbor had to be lifted. The poor CNA has at least 20 patients and 3 patients needed to be lifted

In the order Google returned them. Not verified by Caring Advisor.