Seaside Healthcare

Google reviews

• S
  Sally Lyden 6 months ago

  Lost my mother, had no idea where she was. Poorly staffed. Don't return phone calls. Not only let buzzer ring forever, the desk is often empty. Cluttered hallways. Do not correspond between offices

• T
  Telling It Like It Was a year ago

  My mother stayed here in May 2024 for rehab and it was terrible. As others have said, there were a few good nurses who actually cared, but mostly they were staffed by traveling nurses and people who did not keep a patient-centric approach. For example, two people were helping her on the commode and just complained to each other about their jobs as though she wasn’t in the room, and my mother couldn’t get a word in, when she needed help. Another person got frustrated with her on the day she was being transferred back to the hospital, and when he pulled her up in the bed, he gripped her under her arms so roughly that she was sure she was bruised and had to tell him to please stop, because he was hurting her. They didn’t control her blood sugar appropriately, gave her a full sugar coke and cake, didn’t test blood sugars consistently before meals. Interesting, because at Maine Med, they were able to keep her sugars much closer to normal. Another time, I tried to find someone to help her with getting some water, because no one had brought her any for most of the day, and I couldn’t find a staff person anywhere on the entire wing. Also, it regularly took more than 45 minutes for them to respond to a call button. They left my mom sitting alone on the commode for more than 30 minutes, with no access to a call button and no way to get up on her own. Another time, I witnessed a worker sitting at the nurses’ station just keep poking at his phone, actively ignoring both me and an elderly visitor needing help who approached the desk. After 10 minutes, another worker came out from the back, helped me, glanced at the other worker who was seriously just doing nothing, and then proceeded to help the poor guy who had also been standing there wondering how he could get some assistance. Definitely do not recommend this place. We let the staff at Maine Med know as well so they reconsider discharging people to Seaside.

In the order Google returned them. Not verified by Caring Advisor.