Seasons Alzheimer’s Care and Assisted Living

Season's Alzheimer's care has wonderful staff. This facility is very home-like. The owner Mona very kind and caring as is the entire staff; Lupita , Aldanelis, Beatriz & Amanda. My oldest sister is there and they care for people deeply. It's not just a job they love taking care of people. I really like the fact doctors visit this facility. It is truly a great feature. They have a variety of daily activities. Lupita even does my sister's nails weekly. I visit daily they are consistent with their care. God bless you all and thank you for taking care of my sister.

We appreciate the excellent care and services provided at Seasons Memory Care on Old Tezel Road. The staff 100% attentive and caring. They treat their clients like family and pour into their lives through the entire time of their residency at Seasons. Amanda is the kindest, loving front office director. She cared for our love one and kept us abreast of his care at all times. The amazing support was met to our satisfaction. Thank you to Mona and Mari and the entire staff of Seasons and Hospice personnel Pat Garza. You all are angels .

My sister and I had toured the facility, we explained to the owner, the care that my mother required,and the owner said that they would be able to care for my mother with no proble. We install a Ring camera and an alexa, so she could call us. My mother paid the entry fee and the first month's rent. After a few days watching the camera, we were horrified about the care she was getting! The staff would pull her brief from under her that had velcro tabs, and she would scream out in pain. We saw a staff member doing Perry care with no gloves on. We saw another staff with not even cleaning her properly. And just changing her brief. The staff that did wear gloves would be touching her bedside table, her remote, her cup of water and doorknobs with the gloves on that they had just performed perry care with. We would also see staff place a soiled brief on my mother's bedside table where she would eat, or they would toss it on the floor! The majority of attendance/ aids staff only spoke spanish and did not speak english, which was hard for my sister and I to communicate with because their language were from other countries. She wasn't even there a full week. When we had to speak to the office about a care plan to discuss the horrible care mother was receiving. Some stuff were addressed, but things were still happening! The staff was not properly trained to perform perry care. My mother ended up with a UTI! Needless to say, my mother had paid for the whole month. But she only stayed two weeks, and we had to take her out for her own safety! The owner was very rude and said we were difficult. Because we expected the standard care required by the STATE! I've worked in nursing homes and I had never known that assistant facilities do not need certified CNA's to care for residents in a assistant living. I found out real quick. That the majority of staff at this facility had no business, caring for residents without the knowledge of how to properly care for an elderly person. One t