Seneca Place

Google reviews

• S
  Sonya Gilliam a month ago

  I would assign the lowest possible rating if given the opportunity; after emailing everyone I could think of, they followed up with a phone call full of excuses and an attempt to pass the buck. To Whom It May Concern, I am writing to express my formal dissatisfaction regarding the level of care provided to my mother at your facility. She has now required emergency hospital transport twice for the same issue. On September 1 at 3:30 p.m., nursing staff informed me of a suspected urinary tract infection, yet no immediate action was taken. On September 5, despite three staff members being present, her condition was again not appropriately addressed. Furthermore, Nurse Chris reported a diagnostic bladder volume of 531—which exceeds the clinical threshold for intervention—yet no treatment was provided until i mentioned get her out of here now andthe volume reached 600 upon her admission to the hospital. I am also deeply troubled by reports that staff members explicitly described their own team’s performance as incompetent. Additionally, I discovered feces under my mother's fingernails. When I questioned the aide, they confirmed it was feces and mentioned that it had previously been worse despite attempts to clean her hands. It is entirely unacceptable for my mother to be eating meals under these unhygienic conditions. I request an immediate review of these incidents and a prompt response regarding the corrective measures being taken. Sincerely, Sonya

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  Max Mahlon 3 months ago

  I've met some of the kindest people in the doors of Seneca Place. DON, administrator, business office, admissions, social workers, nurses and aids- its unlike any other skilled nursing home I've had my loved one in. The facility itself is clean, modern, and odor free. If you need long term care or short term rehab, Seneca is the place.

In the order Google returned them. Not verified by Caring Advisor.