Serenity Falls Family Care Home at Durant Trace

Google reviews

• C
  Claire Morrow a month ago

  Moved my 95 year old Aunt into Serenity Falls Family Care Home in May. From my very first contact with Shauna the stress in managing my Aunt’s care melted away. The last several years of her life were not happy ones — she self-isolated and wasn’t pleasant around others. That completely changed on day one of her move into Serenity Falls. Shauna saw that my Aunt’s hands were gnarled from arthritis and brought multiple cups to her and asked which she preferred. You could immediately see the delight on my Aunt’s face. This kind of personal touch which is so important was given lovingly by Shauna and her team. My aunt became chatty and pleasant with the staff and the hospice team, as well as our family. She was back to being the Aunt who we knew. Sometimes clearheaded, but she also had the start of dementia. The caregivers were patient with her, even when she was calling out for help, and when they responded, she didn’t know why. Shauna helped coordinate bringing Transitions Hospice in which added more people pouring kindness towards my Aunt. I was out of the country when my Aunt passed. But she wasn’t alone, Shauna was right there with her. Serenity Falls is a pretty ranch style home tucked in a residential neighborhood, it’s an amazing placed for loved ones who need assisted care.

• B
  Bob Levy a month ago

  Shauna and her wonderful, caring staff at Serenity Falls are the absolute definition of what a family would hope for when caring for a loved one. The home is clean and very comfortable for their residents. The entire staff is very responsive and are able to update you on your loved one’s condition. My aunt was extremely comfortable and the happiest I’d seen her in a long time.

In the order Google returned them. Not verified by Caring Advisor.