Shawnee Post Acute and Rehabilitation Center

Overall I had a very good stay. The food could be improved, and a few things with staff. I gave detailed feedback to Lauren. Thank you all for taking good care of me! I would to give shootouts, but I don't want to leave anyone out.

We had a wonderful time. Nice friendly people. The food was awesome.

Hi my mom was in there First thing while my mom was still in the hospital a representative came to the hospital told me all this wonderful things about the place she told me that the director is a black lady that is changing alot at the facilities and doesn't play. I guess she felt like telling me that because I'm a black man. She forgot to tell me anything about a $20 a day copay. Then after 20 days it jumps up $200+ a day. After the first 4 days is when we was told to pay the $400. Second problem My mom had some medical issues and they told a lady that goes to her church and they shouldn't have she is not family. They just said she was there we thought she was family not acceptable. What about the HIPPALAW? Third thing my mom had to go to hospital while there. I was coming back from out of town and stopped by the there on the way home to find out emergency units was there for her about to take her out of her room. I was in total shock I walked right past the male nurse that was sitting at his station on the phone. He didn't say anything until I asked him why I was not notified. He said I was about to call you. I said you should have called me right afteryou called the fire department. Forth thing I was sitting there around 8pm I heard a lot of Yelling and talking very loud I cracked the door open and I saw a resident in a wheelchair at the nurses station and it was about 3 to 4 nurses not the aids, cursing and talking about another person that worked there. VERY UNPROFESSIONAL. The fifth thing the director wanted to see my recording about the nurses yelling in front of the resident. I told her that I wasn't pleased with the facilities she said that she had just heard about some of the things going on. That lets me know she is not to involved in the day to day issues. I also told her as many times as I'm there 2 to 3 times every day for a few weeks I have never seen her in the halls she said she had seen me I asked her why she didn't say hello and introduce herse