Shirley Ryan AbilityLab

An extraordinary medical rehabilitation center helping all ages gain mobility with state of the art technology, highly skilled professionals and proven medical procedures to establish a better quality of life.

We had a wonderful experience with the Shirley Ryan Day Rehab program. It is very well designed for patients who need intensive rehabilitation, especially those recovering from TBI. All of the therapists were highly professional, compassionate, and genuinely caring toward my daughter. We also found the entire staff to be professional, supportive, and caring. My daughter participated in the program for almost three months, and we were very happy to see her make steady progress throughout her stay. The team worked closely with her and tailored the therapy to her individual needs. We are very grateful for the care and support she received at Shirley Ryan, and I would highly recommend the Day Rehab program to anyone who needs intensive rehabilitation, particularly patients recovering from TBI.

I would literally go any place other than Shirley Ryan. Had a spinal cord injury so I ended up doing my inpatient rehab here. This was during COVID so you weren't allowed to leave the floor you were on. While there, I somehow contracted a flesh eating bacteria which I find completely unacceptable. Not only that, but they couldn't figure out what was wrong with me for 7 days and threatened to throw me out if I didn't participate in the rehab when I clearly wasn't feeling well. As for the actual rehab while I was there, to be honest I thought it was sub-par. Almost all my therapists were young and good looking, but because they were so young they just had no experience. I mean the first wheelchair they gave me both had flat tires which made it very hard to push, but with it being my first time in a wheelchair and only a couple weeks after my accident, I just thought my body was weak. It took them I believe over 2 weeks to notice the issue. Also a side note on billing. I had met all my deductibles by the time I went to Shirley Ryan. This happened twice where they would just send me bills for over $30K over a year since I had been there. When I would call and inquire about the bills, they would just say that I had no balance on my account. I'm not sure if they just send random bills to see if you'll just pay, but I found that quite strange.