Signature HealthCARE at Jefferson Manor Rehab & Wellness Center

My mother-in-law was a resident here for about a month as she was recovering from a bad fall. She was very nervous but everyone from the CEO, admissions, nurses, therapy, activities and CNAs were so kind to her. At times, we didn't think she wanted to leave. Her care team was excellent. She really loved her CNA on the third shift. One thing she observed many times was how much the staff loved the leadership team. The residents we passed in the hallway always seemed content. The building did not smell at all. We were very pleased with her care and the professionalism of everyone there. She would definitely go back if she had too.

DO NOT send your loved ones here! The staff here is really kind and good; however, the level of care provided is abysmal. My dad spent 4 weeks here and did not receive a bath, did not have his teeth cleaned or brushed, and had open sores that were not treated. They take hours to respond to the call button, if at all--even when he had a bathroom emergency. He would have to wait till the morning to receive care or go to the bathroom. Also the food sucks and there are constant cries for help here. There was mold in his bathroom and his room was hardly cleaned. Use this place only as a last resort, if at all!

Jefferson Manor has been a wonderful facility for our brother. The thing I love most about Jefferson Manor is that each time we visit there are at least 5 - 10 nurses, aides, other staff available for questions, assistance, etc. Our family members have lived in multiple Assisted living and nursing homes around Louisville so for comparison sake, Jefferson Manor is the most well-staffed facility and we are grateful every day that our brother can live there and enjoy all that Jefferson Manor offers, including a lovely outdoor patio that’s accessible from all hallways and a nice lobby with a piano. Dr. Nick Cooper, the director, is approachable and always available for discussions about medical needs, etc. We highly recommend this facility and appreciate all they have done for our loved one.