Silverado Beverly Place Memory Care Community

Google reviews

• R
  RS a month ago

  Words cannot adequately express my family's gratitude for Ms. Stephanie Brynjolfson at Silverado Beverly Place. One year ago, after 13 agonizing months of working with a placement agency and getting nowhere, our family was at a breaking point. My father’s dementia had progressed to severe psychosis. He was wandering off in the middle of the night, my brother had to quit his job to keep him safe, and emergency services were offering no real help. Between endless hours spent trying to get answers from Medi-Cal, cold-calling facilities all over LA, and searching online, there was absolutely no end in sight. Feeling hopeless, I called Silverado Beverly Place. Stephanie answered the phone. Even after it became clear that Silverado’s out-of-pocket costs were beyond our family’s budget, Stephanie did something I had not encountered with all the other facilities I had spoken with for over a year prior to that call. She did not brush me off. Instead of ending the call, she stopped, listened, and treated us with deep empathy and dignity. She said "tell me about your dad", she asked about my dad's specific medical details, his needs, his symptoms, and insurance status. She then personally put together a targeted list of alternative facilities that would accept his insurance, with pros and cons for each. One of those recommendations turned out to have a male bed immediately available, and happened to be a top-tier locked memory care facility just a short drive from my brother’s house. Because of Stephanie’s selflessness, one year later, my dad is safe and well cared for, my brother was able to return to work, and our family got our lives back. We are able to visit him regularly. This review is long overdue. Today I am taking the time to share my experience. Ms. Brynjolfson gained absolutely nothing financially by helping us. She did it purely out of compassion. By the end of the call, I told her that I could hear in her voice how much she truly cared. If this is the stand

• G
  Gemma Paolo 10 months ago

  Our family recently moved my stepmother into Silverado, and from the very beginning, it has been clear that this is such a better fit for her. Even with this terrible disease, she already seems more like herself — more present, more comfortable, more at ease — and that has meant everything to us. Every single person we’ve encountered on the staff has been incredibly kind, patient, and genuinely caring. That kindness has extended not only to my stepmother, but also to my father, who has been navigating the emotional and overwhelming process of finding the right place for her care. The compassion and support they’ve shown him has made an enormous difference during a very difficult time. We are deeply grateful that we found Silverado. Knowing that my stepmother is in a place where she is understood, respected, and cared for so thoughtfully gives our entire family peace of mind. We truly believe she will be very happy here, and we couldn’t be more thankful for the people who make this place what it is.

In the order Google returned them. Not verified by CaringAdvisor.