Simpson Place Assisted Living

Unsafe to live. 5 floors with only 1 elevator. They have 2 1 is always out. 2 months this time and 2 more months to be fixed. Serve cold food in dining room. Take 1-3 days for refills. Worse place for anyone to live at. Don’t come here if you don’t have to. Worse decision.

The Simpsons place is very disrespectful to military men ,I've been here 2 weeks,all the tech and some of the nurse are very disrespectful,they made me feel I'm not worth to take care of ,like I'm a nobody,I injured my back when I was in the air Force,I was a parachute jumper,went to dessert Storm, injured my spine, so about two weeks I feel off my house because of my spine,so I rushed to the hospital ,,I had to have surgery,so surgery went great this was 2 months ago,so they sent me to Simpson place for rehab,the first Saturday I got there ,they started not to help me ,one day I had to go to the restroom really bad I've waited over 34 minutes,so I couldn't wait longer so i was gonna get off the bed ,but didn't make it ,I feel hit the floor and hit my back on the bed frame,since that happened,I've been getting yelled at haven't been helping me of the bed ,I sometimes have to make my own bed throw my own urine early in the morning at 4 o'clock,when it's full , all the tech been bullying me disrespecting me ,don't help me take my bath, this one tech who is ugly to me ,I've reported to the supervisor and that administration,they didn't do anything, so my family is gonna take this to a higher level,sense no one here does nothing about it no one here throws my urine, sometimes I have no water for days showerers 1 time every 2 weeks, my lining is very dirty so I have to change it my self I've taken pictures me making my bed throwing my own urine away meds not giving on time ,I'm gonna report this to the news how this place treat Veterans, and my attorney calls it Neglected, so someone better do something about this , they even laugh at me ,and they tell the rest of the patient about me ,I will call the VA about these , I see there's a lot complaints about this place I even caught a tech sleeping in a room , I'm gonna notify the media

Our mother lived in nursing care at Simpson Place for just over two years. The discovery and move-in process with Corey was very good. My mother received good care while there. This is an older facility and could use some updating. The staff on the 6th floor was generally very good. There were several staff who we came to know well and they showed kindness and care for our mother. Our experience with the business staff was very different. The longtime financial person was not a good communicator, gave conflicting information and would not follow-up or respond with consistency. Communicate by email and not over the phone. The management needs to intervene with this person.