Spring Oak at Forked River

Our family had several very concerning experiences with Spring Oaks while my mother was a resident, and I feel other families deserve to know about them before making such an important decision. In September 2021, my mother returned to Spring Oaks after a colonoscopy. The nursing staff had her post-operative instructions, yet she was never brought dinner and was left alone in a recliner. She attempted to get up by herself, fell face-first into the corner of a dresser, and suffered extensive bruising to her face, knee, and toes. Even more heartbreaking, she later told us she had laid on the floor for a long time during the night, crying and screaming for help, but no one came. She wasn't discovered until around 6:00 the following morning. When I asked what their overnight safety checks consisted of, I was told staff simply walked the hallways and, if they didn't hear anyone calling out, they did not enter residents' rooms. Following this incident, we were told she would be checked every two hours. She was transported to Community Medical Center and then required approximately a month of rehabilitation at Hampton Ridge. In January 2026, we received another devastating phone call. The Lacey Township Police found my mother wandering alone at Walmart in her pajamas after a Walmart employee called to report her. She had crossed Route 9 using her walker and had apparently been outside for at least an hour and a half. Spring Oaks later told us their last room check had been at 4:00 a.m. When I asked why no one responded when she left the building, I was told the front door alarm had sounded, but staff assumed it was an employee arriving for work and never checked. Had the police not found her, the outcome could have been tragic. After that incident, she was moved to the locked memory care unit, where residents wear ankle bracelets that are supposed to trigger an alarm if they attempt to leave. However, on several occasions while I was visiting, my mother rode the elevator w

I visited spring Oak with a friend of mine whose grandmother moved into the community a few months ago. My friend was so excited to share with me her grandmother's satisfaction moving into this community, she's already made a few friends ,enjoys the activities and the friendly staff. I am definitely considering this community for my loved one.

My family and I toured this facility for a family member recently, and we’re excited to move forward! The place is so welcoming, the staff is always friendly, and it felt like home as we were walking around. It made it more comfortable knowing our family will be in good care